Hospitality Staffing Solutions (HSS), a division of KBS, and is recognized as the largest hospitality staffing firms in the nation supporting over 90 markets in 38 states. Our family of companies support industry leaders in: hotels & resorts, senior living facilities, hospitals & medical facilities, event venues, restaurants, convention centers and stadiums, colleges & universities, manufacturing & production facilities, and more.
HSS is currently seeking an experienced Housekeeping Lead to support a busy hotel in the Saddle River, NJ area. This is an excellent opportunity for a hospitality professional with strong housekeeping experience who is ready to take on additional leadership responsibilities.
Housekeeping Lead
The Housekeeping Lead plays an important role in supporting the daily operation of the housekeeping department. This position works closely with the Housekeeping Manager or Executive Housekeeper to coordinate daily assignments, inspect rooms, support housekeeping associates, and ensure guest rooms and public areas consistently meet hotel cleanliness and quality standards.
Essential Duties & Responsibilities
- Assist with the daily supervision and coordination of housekeeping operations.
- Assign rooms and daily responsibilities to housekeeping associates.
- Monitor completion of assignments and overall team productivity.
- Inspect guest rooms and public areas to ensure established cleanliness and presentation standards are met.
- Assist with housekeeping schedules based on hotel occupancy, staffing levels, and operational needs.
- Help train, onboard, coach, and support housekeeping team members.
- Monitor attendance, punctuality, and daily team performance.
- Communicate room status and housekeeping updates with the Front Desk and other hotel departments.
- Respond professionally to guest concerns and assist with resolving housekeeping-related issues.
- Ensure cleaning supplies, chemicals, equipment, and materials are used safely and properly.
- Identify and report maintenance concerns and follow up as needed.
- Assist with inventory, linen, and supply distribution.
- Support daily housekeeping reports, productivity tracking, and department documentation.
- Ensure compliance with hotel safety procedures and company policies.
- Perform housekeeping or room attendant duties when necessary to support daily operations.
Qualifications
- Previous housekeeping experience within a hotel, resort, or similar hospitality environment required.
- Previous Housekeeping Lead, Supervisor, or team leadership experience preferred.
- Experience assisting with employee scheduling and daily room assignments is highly preferred.
- Strong attention to detail and commitment to cleanliness and guest satisfaction.
- Ability to lead, motivate, and support housekeeping team members.
- Strong organizational, communication, and time-management skills.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to work efficiently in a fast-paced hotel environment.
- Flexible availability, including weekends and holidays as required by hotel operations.
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift.
- Ability to lift, carry, push, and pull housekeeping supplies, linens, and equipment.
- Ability to bend, reach, and perform physical housekeeping tasks as needed.
- Ability to inspect guest rooms and assist the housekeeping team when operationally necessary.
Work Environment
This position works in a busy hotel environment and requires frequent interaction with housekeeping associates, hotel management, guests, the Front Desk, maintenance, and other departments.
Schedule: 8am to 4:30pm. Weekends a must.
Reporting Structure
Reports directly to the Housekeeping Manager or Executive Housekeeper.
Compensation
The pay range for this position is $23 to $24 per hour, based on experience and responsibilities.
Interested in additional opportunities visit us at:
https://jobs2.smartsearchonline.com/hssstaffing/jobs/
HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.
Company Description
A nationwide company that specializes in staffing for the hospitality industry since 1990. Today, Hospitality Staffing is recognized as the industry leader. Our commitment to hospitality staffing has earned the trust and respect of the best hotel brands in the business, including four and five-diamond properties. We attribute this, in part, to the fact that each member of our management team has worked in and around the hotel industry. They understand the pressure to provide superior service while cutting costs and work daily to deliver just such a solution.
Recruiting superior talent is equally responsible for our success. Grassroots recruiting allows us to carefully screen for the proper attitude, skill sets, and work ethic. Clients and guests note our diligence and care.
All personnel are Hospitality Staffing employees, so we have a different relationship with them. We offer entry-level positions with the opportunity to advance into supervisory or managerial roles, but we expect professional and ethical
