Pay: From $26.00 per hour
Job description:
NOW HIRING – Onboarding & Sales Coordinator
Lenz Pest Control Inc.
Job Type: Full-Time | In-Person
Location: Santa Barbara, California
Starting Pay: $26.00 per hour
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Job Description
Lenz Pest Control Inc. is seeking a motivated, dependable, and highly organized Onboarding & Sales Coordinator to join our office team!
We are looking for an individual who excels in customer service, communicates professionally, pays close attention to detail, and can efficiently manage multiple responsibilities in a fast-paced office environment.
This position plays an important role in welcoming new customers, coordinating sales inquiries, scheduling services, and supporting smooth daily office operations.
Compensation & Benefits
Starting Pay: $26.00 per hour, with pay reevaluated after the probationary period.
Medical, Dental & Vision Insurance: 100% company-paid coverage after completion of the probationary period.
401(k) Retirement Plan: Eligibility begins after one year of employment, with an automatic 3% employer contribution and no employee matching required.
Monthly Sales Bonuses
Annual Cost-of-Living Raises
Annual End-of-Year Bonus
Paid Holidays
Weekends Off
Benefits and bonuses are subject to applicable eligibility requirements, plan terms, and company policies.
Work Schedule
Monday–Friday | 8:00 AM – 5:00 PM
Two 15-minute paid breaks daily.
One 60-minute unpaid lunch break.
40-hour workweek.
No regularly scheduled weekends.
Key Responsibilities
Customer Service & New Customer Onboarding
Answer incoming customer calls professionally and promptly.
Respond to customer emails, voicemails, and online inquiries in a timely manner.
Collect and accurately document new customer information.
Assist customers with service scheduling and required paperwork.
Ensure new customer accounts are properly established and maintained.
Provide exceptional customer service.
Sales Coordination & Lead Management
Monitor incoming sales leads through our AI sales pipeline.
Review, distribute, and follow up on customer inquiries.
Direct sales leads to the appropriate departments.
Coordinate appointments with office staff and field technicians.
Verify that new jobs are accurately priced, scheduled, and assigned to routes.
Maintain accurate customer and sales records.
Administrative & Office Support
Schedule, confirm, cancel, and reschedule customer appointments.
Review customer accounts for accuracy and completeness.
Assist with billing, invoices, and payment processing.
Perform data entry, filing, and document scanning.
Assist customers at the front desk when needed.
Support coworkers and other departments during busy periods or employee absences.
Perform additional administrative duties as assigned.
Qualifications & Requirements
Excellent customer service and communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities.
Computer proficiency and willingness to learn new software.
Professional phone and email etiquette.
Dependability, punctuality, and a strong work ethic.
Ability to work independently and as part of a team.
Positive attitude and strong problem-solving abilities.
Preferred Experience
Previous office administration or customer service experience.
Appointment scheduling and customer account management.
Sales coordination or customer onboarding.
Microsoft Office and CRM software experience.
Why Join Lenz Pest Control?
Lenz Pest Control Inc. is an established local company committed to quality service, customer satisfaction, and teamwork.
We offer competitive starting pay, company-paid health benefits, retirement contributions, monthly sales bonus opportunities, annual compensation incentives, and a consistent Monday–Friday schedule.
How to Apply
Interested candidates are encouraged to submit their resumes through Indeed or email them directly to:
Sarah Herrera
Director of HR & Purchasing
Lenz Pest Control Inc.
Email: Sarah@lenzpest.com
Email Subject: Onboarding & Sales Coordinator – Job Application
We look forward to hearing from you!
Lenz Pest Control Inc. is an Equal Opportunity Employer.
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
