Now Hiring: Part-Time Front Desk Representative
Hilton Garden Inn Findlay
The Hilton Garden Inn Findlay is seeking a Part-Time Front Desk Representative!
We are looking for someone with an outgoing personality who is professional, enthusiastic, and energetic. As a front-line employee, it is important that our Front Desk Representatives welcome guests in a friendly and professional manner.
If you have great customer service skills and enjoy working with people, we look forward to meeting you!
Schedule:
- Primarily 2–3 days per week
- Shifts will mainly be 3 PM–11 PM/5PM-11PM, with occasional 7 AM–3 PM shifts as needed
- Must have flexible availability, including weekends and some holidays
Expectations:
- Flexible scheduling
- Ability to stand for multiple hours at a time
- Works well with others
- Able to multitask in a fast-paced environment
- Strong communication skills
- Available to work some weekends and holidays
- Hotel experience preferred, but not required
- Customer service experience preferred
Responsibilities Include:
- Making reservations and accommodating guests' requests before arrival
- Performing efficient guest check-ins and check-outs
- Handling guest concerns both on the property and over the phone
- Monitoring upcoming leisure and group reservations
- Welcoming guests according to Hilton brand standards
- Communicating effectively with other shifts and departments to provide exceptional customer service
- Maintaining a professional and positive attitude
- Handling guest requests in a timely manner
Interested in joining our team? We look forward to meeting you!
