Now Hiring: Part-Time Front Desk Representative

Hilton Garden Inn Findlay

The Hilton Garden Inn Findlay is seeking a Part-Time Front Desk Representative!

We are looking for someone with an outgoing personality who is professional, enthusiastic, and energetic. As a front-line employee, it is important that our Front Desk Representatives welcome guests in a friendly and professional manner.

If you have great customer service skills and enjoy working with people, we look forward to meeting you!

Schedule:

Primarily 2–3 days per week
Shifts will mainly be 3 PM–11 PM/5PM-11PM, with occasional 7 AM–3 PM shifts as needed
Must have flexible availability, including weekends and some holidays

Expectations:

Flexible scheduling
Ability to stand for multiple hours at a time
Works well with others
Able to multitask in a fast-paced environment
Strong communication skills
Available to work some weekends and holidays
Hotel experience preferred, but not required
Customer service experience preferred

Responsibilities Include:

Making reservations and accommodating guests' requests before arrival
Performing efficient guest check-ins and check-outs
Handling guest concerns both on the property and over the phone
Monitoring upcoming leisure and group reservations
Welcoming guests according to Hilton brand standards
Communicating effectively with other shifts and departments to provide exceptional customer service
Maintaining a professional and positive attitude
Handling guest requests in a timely manner

Interested in joining our team? We look forward to meeting you!

Hilton Garden Inn Findlay

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Part-Time Desk Agent