The Restaurant Shift Supervisor oversees the front-of-house team and leads opening, closing, and peak-period coverage. This role emphasizes an exceptional guest experience, consistent food quality and safety, and effective team supervision while supporting smooth restaurant operations. This role will be paid $16.00 an hour plus tips.
Responsibilities
- Manage shift operations and coordinate opening, closing, and peak-period coverage.
- Supervise and support the front-of-house team throughout each shift.
- Deliver a positive guest experience through attentive, efficient customer service.
- Monitor food quality and safety standards.
- Ensure order accuracy and address service issues promptly.
- Handle cash and POS transactions accurately.
- Complete opening and closing procedures.
- Supervise side work at beginning and end of shift
Required Qualifications
- 5+ years of experience in restaurant operations.
- Hospitality or restaurant management coursework.
- Knowledge of restaurant operations, food safety, cash handling, and POS systems.
- Conflict resolution and customer service skills.
- Demonstrated team leadership abilities.
