Class Summary
Provides professional support in the development, implementation, and delivery of information technology (IT) systems and services.
IT Analyst I - II is a flexibly staffed job class. Applicants may be hired at either level one or level two, depending on experience. After two years as an IT Analyst I, employees may automatically advance to IT Analyst II with an annual pay range of $78,467 - $111,227.
Examples Of Job Functions
This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.
Information Technology Analyst I/II (all)
- Uses computer systems or applications to access, create, edit, print, send, retrieve, or manipulate data, files, or other information.
- Coordinates with vendor technical staff to implement system upgrades and enhancements.
- Understands, facilitates, and communicates changes to processes that deliver desired value and goals for the departments and clients served.
- Provides technical advice or assistance to others.
- Produces technical documentation to inform users of various skill levels on the features of products or services provided.
- Performs related work as required.
- Related tasks may be performed under one or more of the following IT domains:
- Application Development
- Business Systems Analysis
- Database Management
- Information Security
- Network Administration
- Systems Admin/Operational Technology
- Web Development
Minimum Qualifications
Open-Entry Requirements:
- Education: Bachelor’s degree from an accredited college or university in computer science, information science, information systems management, operations research, technology management, or related degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
- Experience (Information Technology Analyst I): No experience is required to apply as an Information Technology Analyst I.
- Experience (Information Technology Analyst II): Two years of experience in the design, development, maintenance, or administration of computer applications or database architecture.
- Equivalency: We may accept different combinations of education and experience. We welcome job seekers with relevant backgrounds to apply.
Background Check:
- Applicants for positions in the Spokane Police Department are subject to a thorough police background investigation, including but not limited to criminal history, pre-employment drug screening, and polygraph.
EXAMINATION DETAILS
Applicants must first meet the minimum qualifications to be invited to take the examination. Those who pass the examination will then go on the hiring list.
The examination will consist of multiple-choice questions.
Possible Subjects Covered In The Examination
- General IT Competencies (Computer Languages, Operating Systems, Problem Solving, Reasoning, Written Communication)
- Application Development
- Business Systems Analysis
- Database Management
- Information Security
- Network Administration
- Systems Admin/Operational Technology
- Web Development
This is an online examination that will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Computer reservations can also be made through your local public library.
Examination instructions and links will be emailed to qualified applicants on November 11th, 2026. The testing window is November 12th – 16th.
Please note: The email will come from
City of Spokane (info@governmentjobs.com).
For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.
Upon request, at time of application, City of Spokane will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.
We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status, or disability status. As a Fair Chance Employer, City of Spokane does not conduct initial background screening for non-public safety positions.
Benefit Compensation Value
In addition to a salary, The City of Spokane provides a generous benefits package valued between $31,097 - $38,667.
Insurance Benefits
Eligibility: Coverage begins for new hires and their dependents on the first day of the month following 30 consecutive days of employment.
Eligible Dependents: Spouse or Domestic Partner, birth, adopted children or children placed for adoption, Domestic Partner's children, step-children who live with employee, and any child for whom employee is legal guardian or for whom coverage is required by a Qualified Medical Support Order. Adult children under age 26 are eligible.
Medical
Qualified employees may select from two health carrier options; a Health Maintenance Organization (HMO) administered by Kaiser Permanente or a Preferred Provider Option (PPO) administered by Premera Blue Cross. The monthly premium varies dependent upon plan and coverage level selected.
Vision
Vision coverage is included in the medical plan selected. Costs for eye exams and hardware; lenses, frames or contacts varies depending on the medical plan selected.
Dental
Dental insurance is provided by Delta Dental of Washington. The monthly premium is minimal for employee
and eligible dependents.
Life Insurance - Employee Only
Basic Term Life Insurance is provided at one-and-a-half times the employee's annual base salary to a maximum of $150,000. The City pays the monthly premium in full.
Life Insurance - Eligible Dependent(s)
Basic Term Life Insurance is provided at $7,500 for spouse/domestic partner and $3,000 for each child. The City pays the monthly premium in full.
Long-Term Disability Insurance
Long-Term Disability Insurance is provided by The Standard. The City pays the monthly premium in full.
Flexible Spending Account
The City offers two optional Flexible Spending Accounts (FSA) - Health Care FSA and Dependent Care FSA. The Health Care FSA allows an employee to use pre-tax dollars to receive reimbursement for eligible medical, dental, and vision expenses. The Dependent Care FSA allows an employee to receive reimbursement for eligible daycare expenses for dependent children up to age 13 and other eligible dependents as defined by IRS Code.
AFLAC
Supplemental insurance is optional and is provided by AFLAC to help pay benefits that major medical insurance does not cover. The employee pays 100% of the monthly premium.
AudioNet Hearing Aid Benefit
AudioNet Hearing Aid Benefit is optional. The City of Spokane has partnered with AudioNet America to offer a discounted Hearing Aid Program with fixed out-of-pocket costs.
LegalShield/ID Shield
Prepaid legal services and/or prepaid identity theft programs are optional. These programs pay for a limited number of documents to be reviewed, limited trial defense representation, the preparation of a standard will, identity theft consultation, restoration and monitoring according to terms of contract.
Pet Insurance
Get cash back on the everyday care your pet needs to stay healthy! Nationwide/Voluntary Pet Insurance is an optional plan in which City of Spokane Employees can enroll.
Voluntary Term Life Insurance
Voluntary Term Life Insurance is optional and is provided through The Standard Insurance Company and is subject to application review and approval. Additional coverage up to $300,000 is available for employees and their spouse/domestic partner. Dependent children can be insured for up to $10,000 each. The employee pays 100% of the monthly premium.
Continued Medical/Dental Insurance
Employees separating from City service have the option to continue medical and/or dental insurance benefits in accordance with the Consolidated Omnibus Budget Reconciliation Act (COBRA). The employee pays 100% of the monthly premium in addition to a small monthly administrative fee.
Retirement Benefits
Spokane Employees' Retirement System
The Spokane Employees' Retirement System (SERS) is a defined benefit pension plan covering non-uniformed, permanent employees. As a participant, you contribute 11% of your salary toward your retirement. Contributions and earnings are tax-deferred. The City also contributes 11% of your salary toward your retirement. Employees hired on or after January 1, 2015 become vested (eligible for a monthly benefit at retirement age) at seven years of service.
Deferred Compensation
Enrollment in the City-sponsored 457 Deferred Compensation Plan administered by MissionSquare Retirement allows participants, on a voluntary basis, to defer a portion of their salary on a before or after tax basis. Contributions and associated earnings contributed on a before tax basis are eligible to receive City matching contributions and are tax deferred (not taxed until taken out). You can also choose to participate in the 457 Roth (after tax) contribution option. You may enroll in the 457 plan or change your contribution at any time. Minimum contribution is $15 per paycheck up to and is subject to the IRS annual limitations. The City will match employee contributions up to $150/month.
PAID TIME OFF
Official Holidays
The City observes seven official holidays as paid. An official holiday that falls on a Saturday will be observed on the preceding Friday. An official holiday that falls on a Sunday will be observed on the Monday immediately following. The City observes Martin Luther King Jr's birthday but has not declared that day as an official holiday. For this reason, employees hired before the third Monday of January receive an additional eight hours of floating holiday time to be used in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.
Floating Holidays
48 hours of Floating Holidays to be used as of January 1st. Floating holiday hours may not be carried over into the next year and any unused hours will not be paid at termination.
Vacation Leave
Employees earn paid vacation hours each pay period. The number of hours earned depends upon the employee's length of employment and the number of hours in a pay status. Vacation accrual ranges from 12 days per year for a new employee to 20 days per year after 11 years of employment. Unused vacation hours carry over each year but are subject to maximum accrual amounts in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.
Sick Leave
Sick leave accrues at a rate of six (6) hours per biweekly pay period. Employees must be in paid status for 80% of that pay period to accrue sick leave. Unused sick leave hours carry over each year.
Other Leaves
The City also provides several other paid and unpaid leaves, such as: bereavement leave, Family and Medical Leave, maternity leave, jury duty, and military duty leave.
WORK/LIFE PROGRAMS
Employee Assistance Program
The Employee Assistance Program (EAP) is a referral and counseling service administered by Deer Oaks. It provides a myriad of services to employees and their household members. Services include receiving confidential assistance for personal issues, such as managing stress, depression, parenting, alcohol/drugs, grief, etc. Each household member is eligible to receive up to eight counseling sessions per issue per year at no charge. There is also a benefit relating financial or legal concerns in addition to Worklife/Convenience services and online tools.
Employer Sponsored Bus Pass (ESBP) Program
The City of Spokane encourages employees to use alternatives to driving alone to work and participates in the ESBP Program offered by Spokane Transit Authority (STA). The program provides a bus pass for unlimited rides free of charge.
Revised March 15, 2022
01
Which of the following best describes your level of education?
- I am a high school graduate or equivalent.
- I have some college credits (but no degree) in computer science, information science, information systems management, operations research, technology management, or a related field.
- I have an associate degree in computer science, information science, information systems management, operations research, technology management, or a related field.
- I have a bachelor's degree (or higher) in computer science, information science, information systems management, operations research, or technology management.
- I have a bachelor’s degree (or higher) in a related field that provided at least 24 semester hours in computer science, information science, information systems management, operations research, or technology management.
02
Copies of your college transcripts or diploma are required as part of this application and will be used to verify that you meet the minimum qualifications as posted on the job announcement. (unofficial copies may be used) Have you attached copies of college transcripts to this application?
03
How many total years of work experience do you have in the design, development, maintenance, or administration of computer applications or database architecture? (This work experience must be included in your application work history to be considered.)
- None
- Less than 1 year
- Between 1 and 2 years
- Between 2 and 5 years
- More than 5 years
04
How many years of experience do you have working with HMIS or other comparable case management or data intake systems? Include your experience with privacy, confidentiality, or data sharing requirements in human services or regulated data environments.
05
Describe your experience providing end user training or technical support, including troubleshooting user accounts, data entry issues, workflow configuration, data quality monitoring, data validation, or compliance related reporting.
06
Focused work experience in an IT specialty area may be considered if it represented at least half (50%) of your work time for two (2) consecutive years or more. Check the areas in which you have focused work experience.
- Application Development
- Business Systems Analysis
- Database Management
- Information Security
- Network Administration
- Systems Admin/Operational Technology (including SCADA systems)
- Web Development
- None
07
If you checked any boxes above for focused work experience, list the jobs and dates of employment from your work history that provided you with that focused experience.
08
Some vacant positions may be filled in areas other than the Information Technology Department. Please review each of the following non-IT Department areas and check its box if you want to be considered for positions there. (This information may be used to certify only those names who have expressed interest in these areas.)
- Spokane Police Department – positions with SPD require extensive background checks prior to hire
- Community development – positions are typically in small teams with a focus on neighborhood and housing programs, including homeless management systems
- Public works – positions are typically in small teams with a focus on operational technology (such as SCADA systems) and City infrastructure
- Spokane Fire Department – positions are part of a small team with a focus on multiple fire stations and emergency communications needs
- Required Question
