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Technology Operations Specialist II Job ID 4536
Geary County USD 475
Larry Dixon Center
Purpose Statement
Reports To: Chief Information Officer
BASIC FUNCTION/PURPOSE
This individual works under the supervision of the Senior Computer
Technician, performing tasks necessary to support clients, track
inventory, and maintain equipment.
PERFORMANCE RESPONSIBILITIES (This list is not all-inclusive)
Organize and maintain all technology assets (computers, tablets,
network equipment, etc.) assigned to the Technology Department
throughout the District
Organize and audit consumable inventory (adapters, repair equipment,
etc.)
Periodically audit assets as needed
Provide backup for the duties of receiving all technology assets by
inspecting shipments for damage, entering data into the asset
management system where appropriate, and delivering equipment where
appropriate.
Maintain SMART equipment (SMART boards, projectors, clickers,
monitors):
Maintain a log of equipment sent out for repair and returned.
Answer the help desk calls and attempt to resolve the issue over the
phone, where applicable, in an overflow capacity and backup to the
Technology Operations Specialist I
Maintain student and staff logins in Active Directory
Data entry of help desk calls into service desk software as needed
Assist staff walking into the office with the Technology Department
Assist with the configuration of district telephones as needed
Research the best price for all technology purchases as needed
Create purchase orders for the Technology Department as needed
Perform other duties as assigned.
CRITICAL SKILLS
Ability to maintain regular and good work attendance and come to
work on time.
Ability to work constructively and cooperatively with others.
Ability to respond to information requests in a courteous, timely,
and helpful manner.
Ability to manage job responsibilities while meeting established
deadlines.
Ability to access, input, and retrieve information from a computer.
Ability to maintain confidentiality of student and staff
information.
