Job Summary
This job focuses on managing advertising platform operations and leading a team to ensure efficient ad delivery. It involves process optimization, stakeholder education, and partnership development. The role is essential for maintaining service levels and supporting sales efforts.
Job Description
Responsibilities:
- Collaborating with cross-functional teams to manage daily operations and troubleshoot issues on advertising platforms
- Leading a team of ad platform specialists, ensuring effective management across various delivery systems
- Analyzing operational metrics for reporting to leadership and optimizing team workload
- Maintaining accuracy in advertising execution and enforcing workflow processes for smooth operations
- Adhering to service level agreements and contributing to the development of operational strategies
- Mastering end-to-end traffic processes to address escalated content and inventory delivery concerns
- Recruiting and training new analysts to support the growth and scalability of operations
- Educating stakeholders on advertising platform management and execution expectations
- Creating process enhancements to boost operational efficiency and effectiveness
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Required Qualifications
- Bachelor's degree or equivalent experience.
- At least 6 years of experience in digital Advertising Operations, Programmatic Trading, or a related role at a DSP, SSP, agency trade desk, ad network, or publisher.
- At least 2 years of experience leading or managing a team, with demonstrated ability to coach employees, set priorities, and deliver through others.
- Deep understanding of the digital advertising industry value chain and programmatic buying models.
- Hands-on knowledge of programmatic campaign management, including setup, trafficking, pacing, optimization, reporting, and troubleshooting.
- Understanding of programmatic standards and specifications, including VAST and OpenRTB.
- Experience using data and reporting to evaluate performance, identify trends, and make optimization or operational decisions.
- Experience with SQL and the ability to work effectively with technical and analytical partners.
- Excellent written and verbal communication skills, with comfort engaging clients, senior leaders, and varied cross-functional audiences.
- Demonstrated ability to build trust, collaborate across functions, and drive joint goals in local and remote working environments.
- Strong ownership, sound judgment, adaptability, and the ability to manage competing priorities in a fast-paced environment.
- A proactive, hands-on approach to problem solving, continuous learning, and process improvement.
Desired Qualifications
- Experience with Buyer Cloud or another demand-side platform.
- Experience working with Python and APIs.
- Experience developing KPI or OKR frameworks and using them to manage operational performance.
- Working knowledge of Microsoft Office, Smartsheet, Jira, Aha!, and Confluence.
- Experience creating scalable operating processes, documentation, training, or automation for an AdTech managed service organization.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Customer Experience (CX), Operational Efficiency, Programmatic Trading
Compensation
Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $125,097.72 - $166,796.96 USD.Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
