Sierra at XYZ Tech Inc. seeks a Backroom Coordinator to support our IT operations in Chicago, IL. In this role, you'll organize and track software assets, licenses, and hardware inventory, ensuring accurate records and timely availability for project teams. You'll coordinate incoming and outgoing equipment, maintain documentation, and support data entry in asset management systems. Working closely with engineers and IT staff, you'll help streamline workflows, resolve logistical issues, and uphold quality standards in a fast-paced, innovative environment that values collaboration, learning, and career growth.
Responsibilities
- Manage and track IT hardware and software inventory, including receipts, allocations, and returns
- Maintain accurate records of software licenses and asset assignments in tracking systems
- Coordinate incoming and outgoing equipment shipments with internal teams and vendors
- Update and verify data in asset management, ERP, or ITSM tools
- Prepare regular inventory and utilization reports for IT leadership
- Collaborate with engineers and IT staff to ensure timely availability of equipment for projects
- Organize and maintain backroom storage areas for efficient access and safety
- Identify and escalate discrepancies, shortages, or issues in inventory or documentation
- Support continuous improvement of backroom and asset management processes
- Adhere to company policies and security standards related to IT assets
Required Skills
- IT asset management
- Inventory management
- Software license tracking
- Database/spreadsheet proficiency
- ERP or ITSM tools (e.g., Service
- Now)
- Data entry and documentation
- Basic hardware knowledge
- Workflow coordination
- Reporting and analytics
- Attention to detail
