Woodhull, LLC seeks an Installation & Service Technician to install, network, and support Canon office equipment, printers, copiers, and document solutions for local business clients. In this field-based role, you'll perform equipment setup, preventive maintenance, and troubleshooting while delivering responsive, customer-focused service. You'll configure print drivers, basic network connections, and integrated software, and train users on effective operation. Working within a collaborative, service-driven culture, you'll document service activity, coordinate with sales and support teams, and stay current with evolving office technology. This position offers growth across IT, service, and workflow optimization.
Responsibilities
- Install, configure, and network Canon office equipment, printers, and copiers at client sites
- Perform preventive maintenance, troubleshooting, and repairs on hardware and related software
- Train end users on proper operation, basic maintenance, and best practices
- Document service calls, parts usage, and equipment status in service management systems
- Collaborate with sales and account teams to support smooth onboarding and upgrades
- Maintain current knowledge of office technology, print management, and document solutions
- Ensure timely response to service requests and uphold service-level commitments
- Support connectivity, driver installation, and simple network configurations
Required Skills
- Hardware installation and configuration
- Printer and copier repair
- Basic networking and connectivity (TCP/IP, Wi-Fi)
- Windows operating systems and print drivers
- Troubleshooting and diagnostics
- Customer service and client communication
- Technical documentation
- Time management and route planning
- Device firmware and software updates
- Managed print/document management solutions basics
