Description
We are looking for a detail-oriented contract Accounting Customer Service specialist to join a fully remote team supporting an organization based in Birmingham, Alabama. This contract opportunity is ideal for someone who combines strong customer support abilities with practical accounting knowledge and can manage a fast-paced workload with accuracy and professionalism. In this role, you will serve as a key point of contact for accounts payable and accounts receivable inquiries while helping resolve invoice-related issues and maintain smooth day-to-day support operations.
Responsibilities:
Respond to incoming customer and internal inquiries related to accounting matters, providing timely and effective support.
Handle a high volume of calls and requests involving both accounts payable and accounts receivable topics.
Investigate invoice questions, gather supporting documentation, and assist in resolving billing discrepancies.
Collect and organize invoice information to support accurate processing and follow-up.
Use accounting and ticketing systems, email tools, and spreadsheets to track requests and maintain records.
Coordinate with team members to ensure accounting support activities are completed efficiently in a remote environment.
Access and review financial information in spreadsheets and internal platforms to answer questions and support issue resolution
Requirements
Experience supporting accounting operations in a customer service, accounting assistant, or similar role.
Working knowledge of accounts payable and accounts receivable processes.
Strong written and verbal communication skills with the ability to handle inquiries professionally.
Ability to manage competing priorities effectively in a high-volume work environment.
Comfortable using accounting software, email platforms, ticketing systems, and Excel for daily tasks.
Strong attention to detail and problem-solving skills when reviewing invoices and resolving discrepancies.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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