Description
We are looking for an Accounting Analyst to support travel and expense operations for a healthcare organization in Birmingham, Alabama. This Long-term Contract position focuses on assisting employees with expense-related questions, maintaining user access across travel and expense platforms, and helping ensure accurate spend administration. The role is a strong fit for someone who enjoys resolving issues, working across systems, and providing dependable support in a fast-paced accounting environment. This position offers hybrid work flexibility.
Responsibilities:
Serve as the primary contact for employee travel and expense inquiries, reviewing submitted tickets and delivering timely resolutions through the designated support platform.
Maintain user accounts within travel and expense systems by setting up new profiles, updating access levels, removing inactive users, and adjusting reporting relationships as needed.
Oversee continuing education spending access by assigning eligible balances, tracking usage activity, and making corrections when adjustments are required.
Generate and review operational reports to support expense oversight, account administration, and ongoing process accuracy.
Partner with the Travel and Expense Manager and accounts payable team to support daily operations and address escalated issues effectively.
Monitor expense-related transactions and reimbursement activity to help ensure compliance with internal guidelines and accurate financial processing.
Use Excel and related tools to organize data, summarize findings, and support expense reconciliation and reporting needs.
Requirements - 1-3 years of experience in operations support, help desk services, systems administration, accounts payable support, or a related function.
Hands-on experience working within a ticketing system to manage, prioritize, and close employee support requests.
Strong Excel skills with the ability to review data, track activity, and prepare clear summaries.
Comfortable learning and using digital tools, including AI-based resources, to improve written communication and workflow efficiency.
Effective verbal and written communication skills with the ability to support employees professionally and clearly.
Knowledge of travel and expense processes, expense reporting, reimbursement handling, or related accounting activities.
Experience with platforms such as Ramp or Egencia is preferred, but not required.
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