Cox Automotive seeks a Sr Lead UX Researcher to drive user insight for innovative automotive and media solutions. In this role, you will own end-to-end research for complex digital products, from discovery and foundational studies to iterative usability testing. You'll design and execute mixed-methods research, synthesize findings into clear product recommendations, and influence roadmaps across brands like Autotrader and Kelley Blue Book. Partner closely with product, design, and engineering, mentor researchers, and champion a people-first, data-informed, and inclusive UX culture.
Responsibilities
- Lead end-to-end UX research for key automotive digital products
- Plan and execute qualitative and quantitative studies
- Translate insights into clear recommendations for product and design
- Partner with PMs, designers, and engineers on discovery and delivery
- Develop and socialize research roadmaps and frameworks
- Create impactful presentations to influence senior stakeholders
- Mentor junior researchers and champion research best practices
- Advocate for user-centered, data-informed decisions across teams
Required Skills
- UX research
- Mixed-methods research
- Usability testing
- User interviews
- Survey design and analysis
- Journey mapping
- Product discovery
- Data synthesis and storytelling
- Figma or similar design tools
- Analytics tools (e.g., Google Analytics, Amplitude)
