POSITION SUMMARY
The Housekeeper is responsible for maintaining high standards in all Lounge services and operations and maximizing customer service.
EXPERIENCE, EDUCATION AND SKILLS REQUIRED
• Previous cleaning experience.
• Seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
• Ensure overall member satisfaction.
• Ability to work any day of the week, including Saturdays, Sundays, and holidays
ESSENTIAL RESPONSIBILITIES
• Cleans assigned areas by washing furnishings and equipment and mopping floors with special cleaning solutions and disinfectants to prevent the spread of disease.
• Uses damp, disinfectant-treated cloths and vacuum cleaner to dust windowsills, blinds, floors, furniture, and equipment in an orderly fashion.
• Gathers and disposes of trash, washes wastebaskets and large refuse containers, and relines with plastic bags.
• Strips and refinishes floors as necessary. May be called upon to wash outside windows and screens.
• Replenishes supplies of soap, towels, and other dispensable items within the club.
• Removes soiled linens from all areas.
• Provide seamless service: picking up and cleaning after each member and guest use of the facilities
• Ensure safety for guests by keeping wet and dry area floors clean and dry
• Ensure consistent comfortable water and steam room temperatures.
• Inform supervisor of all guest/member complaints and suggestions promptly.
PHYSICAL AND MENTAL DEMANDS
• Must be able to endure long hours of continuous work
• Physical effort required is standing, stooping, pulling, pushing, and lifting up to 25 pounds.
• Must know how to use common housecleaning implements, such as mops, floor waxes, and scouring pads, to keep areas clean and well serviced.
• Must know how to care for equipment, how to measure cleaning solutions, and be alert to hazards.
• Ability to follow oral and written directions.
