BRIDAL HOST / ADMINISTRATIVE ASSISTANT
Los Willows Wedding Estate — Fallbrook, California
Thursday–Sunday | Weekends Required
Los Willows Wedding Estate is seeking a warm, polished and highly organized Bridal Host / Administrative Assistant to join our team four days per week, Thursday through Sunday.
This is a unique position combining administrative and front-office responsibilities with hands-on bridal hospitality on wedding days.
We are looking for someone who genuinely enjoys working with people, has strong administrative skills and understands that the small details can make a tremendous difference on someone's wedding day.
BRIDAL HOST RESPONSIBILITIES
On wedding days, you will serve as one of the bride's primary hospitality contacts and help make her experience at Los Willows feel organized, comfortable and special.
Responsibilities include:
* Welcome the bride and wedding party and help them get settled.
* Check the Bridal Salon before arrival to make sure it is properly prepared and presentable.
* Be available to assist the bride with reasonable needs throughout the getting-ready portion of the day.
* Help keep the bridal party informed of important timing.
* Coordinate with the Wedding Coordinator regarding when and where the bride needs to be.
* Make sure transportation is ready when the bride needs to leave the Bridal Salon.
* Personally assist with transporting the bride from the Bridal Salon to the appropriate location on the estate.
* Shuttle the bride and wedding party around the property when needed.
* Assist with placement of the bride's personal décor and wedding items as directed.
* Help make sure personal items needed for the ceremony or reception get to the appropriate location.
* Take selected photos or short videos for Los Willows social media when requested.
* Maintain a calm, gracious and professional demeanor even when the wedding party is under stress.
* Anticipate simple needs rather than waiting for the bride to ask for everything.
Your goal is to make the bride feel that someone from Los Willows is looking out for her throughout her time with us.
ADMINISTRATIVE & FRONT OFFICE RESPONSIBILITIES
When not assisting with a wedding, this position provides administrative and front-office support.
Responsibilities may include:
* Answering incoming telephone calls professionally.
* Greeting couples and families arriving for venue tours.
* Making prospective clients feel welcome while they wait for their salesperson.
* Assisting with general administrative and clerical duties.
* Organizing paperwork and maintaining accurate information.
* Assisting the sales and wedding teams with administrative projects.
* Helping prepare materials needed for upcoming weddings and tours.
* Performing other reasonable office duties as assigned.
THE PERSON WE ARE LOOKING FOR
This position requires someone who can comfortably move between an office environment and a wedding environment.
You should be:
* Warm, friendly and genuinely good with people.
* Professional in appearance and demeanor.
* Comfortable interacting with brides, families and wedding parties.
* Strong in administrative and organizational skills.
* Comfortable answering phones and communicating professionally.
* Detail-oriented and able to multitask.
* Calm under pressure.
* Dependable and punctual.
* Able to work independently while also being part of a team.
* Willing to take initiative when you see something that needs attention.
* Comfortable driving golf carts and authorized venue vehicles around the estate.
* Comfortable working both indoors and outdoors.
* Interested in weddings, hospitality and guest service.
Prior experience in hospitality, weddings, hotels, customer service, reception or administrative work is helpful. Wedding experience is not required for the right candidate.
SCHEDULE
This is a four-day-per-week position, Thursday through Sunday.
Weekend availability is required.
Hours may vary depending upon the wedding and tour schedule, and some wedding days will require later hours or additional flexibility.
WHY THIS POSITION IS DIFFERENT
This is not simply a receptionist position, and it is not a wedding-planning position.
You will have the opportunity to work behind the scenes of a busy wedding estate while also becoming part of the experience our brides remember from their wedding day.
We are looking for someone who can be organized and efficient in the office and warm, attentive and helpful with our brides.
If you enjoy people, weddings and hospitality and take pride in making others feel well cared for, we would like to meet you.
TO APPLY
Please submit your résumé along with a brief introduction telling us:
* Why this position interests you.
* Your administrative or customer-service experience.
* Whether you are available to work Thursday through Sunday
* Any previous wedding, hospitality or event experience.
