Dependable Lab, Inc. is a growing medical and laboratory equipment and supply company in Huntington Beach. We are looking for a reliable, organized person to join our small team in a full-time Operations & Customer Service position.
This is a hands-on position combining office work, customer service, order processing, shipping/receiving, and inventory support. We are a small company, so we are looking for someone who is comfortable handling different responsibilities throughout the day rather than performing only one task.
Responsibilities
Process customer orders and prepare orders for shipment
Answer customer phone calls and emails
Provide customers with order status and tracking information
Create shipping labels and coordinate UPS, FedEx, DHL and other shipments
Pick, pack and ship customer orders
Receive incoming shipments and verify items received
Assist with inventory organization and inventory counts
Enter and update order and customer information
Prepare packing slips and other shipping documentation
Follow up on backordered products and open orders
Communicate with vendors regarding order status and deliveries
Assist with domestic and international purchasing as experience develops
Maintain organized electronic and paper records
Help keep the office and warehouse organized
Perform other general operations duties as needed
What We're Looking For
Reliable and punctual
Strong organizational skills and attention to detail
Comfortable using computers, email and web-based systems
Professional communication skills
Able to communicate clearly with customers and vendors
Able to prioritize multiple tasks in a small-business environment
Comfortable working both at a desk and in a warehouse/shipping environment
Able to lift and move packages as required
Willing to learn new systems and take on additional responsibilities
Previous customer service, order processing, shipping, purchasing, inventory or administrative experience is helpful but not required
Experience with QuickBooks, UPS, FedEx, DHL, international shipping, purchasing, inventory management or medical/laboratory products is a plus.
Schedule
Full-time, Monday through Friday
In-person position in Huntington Beach, California
Compensation
$22.00–$27.00 per hour, depending on experience.
Valid California driver's license and reliable transportation to and from work required. Must be comfortable making occasional pickups and deliveries using a company vehicle or other company-approved transportation. Clean driving record....
We are looking for someone interested in becoming a long-term member of a growing company. There is an opportunity for the position to develop into greater responsibility in purchasing, inventory management and operations as the company grows.
Please reply with your resume and a brief description of your relevant experience.
