VetCheck
VetCheck is looking for a lively, compassionate, organized, and highly communicative Veterinary Receptionist to join our team.
The front desk is the heartbeat of our hospital. You are often the first voice a worried pet parent hears and the first person they meet when they walk through our doors. We need someone who can make that experience exceptional.
WHAT WE’RE LOOKING FOR
• Exceptional telephone communication skills
• Warm, energetic, friendly, and professional personality
• Ability to engage clients quickly and naturally
• Compassion and empathy for pets and their families
• Clear and concise communication. Get to the point without making clients feel rushed
• Ability to manage a busy phone while assisting clients at the front desk
• Scheduling appointments and accurately documenting client information
• Basic understanding of veterinary terminology is preferred
• Strong computer, organizational, and multitasking skills
• Dependability, punctuality, teamwork, and accountability
• Ability to remain calm and professional when dealing with emotional or difficult situations
THE PHONE MATTERS HERE
We are specifically looking for someone who is exceptional on the telephone.
You should know how to listen, understand what a client needs, communicate clearly, show genuine compassion, provide the appropriate next step, and efficiently move the conversation forward.
Warm doesn’t mean slow. Efficient doesn’t mean cold.
The people who succeed at VetCheck know how to be empathetic, enthusiastic, personable, accurate, and efficient at the same time.
If you love animals, enjoy people, communicate exceptionally well, and can bring positive energy to a busy veterinary environment, we want to meet you.
Send your résumé and a brief introduction to:
VetCheck
Where compassion meets efficiency and exceptional service.
