Job Description
A high-end furniture and art gallery featuring modern furniture, antiques, rare artifacts, collectibles, and fine accessories is seeking an organized, proactive Operations Supervisor / Sales Associate for our Sorrento gallery.
Submissions without salary requirements will not be considered.
Primary Responsibilities
· Assist the Operations Director with daily operations and consignor communication.
· Lead two Virtual Assistants, communicating daily to assign tasks, coordinate projects, review updates, and ensure timely completion.
· Manage electronic and physical filing, scanning, office organization, contracts, and inventory documents.
· Enter inventory data, create sales tags, tag merchandise, and track merchandise status.
· Conduct website data entry and write and edit content.
· Communicate with consignors regarding inventory, pricing approvals, markdowns, reclaims, and donations.
· Engage with clients, understand their needs, recommend high-end furniture and art, and build strong relationships to drive sales and customer satisfaction.
· Learn and maintain knowledge of our furniture, including designers, materials, history, and craftsmanship.
· Schedule and track shipments and deliveries; coordinate with suppliers, freight forwarders, movers, and delivery services.
· Resolve logistical issues, delays, and discrepancies promptly.
· Process consignor payouts and vendor/shipping payments; prepare payout reports and maintain accurate financial records.
Position Requirements
· Highly motivated, organized, professional self-starter able to work independently with minimal supervision.
· Strong leadership skills with the ability to delegate, communicate expectations, and manage remote team members.
· Proficient in Microsoft Office and Mac/PC platforms. QuickBooks not required.
· Analytical, accurate, and detail-oriented with strong time-management skills.
· Able to handle confidential and financial information with discretion.
· Confident communicating with clients, consignors, vendors, and team members.
· Strong written and verbal communication skills with excellent follow-through.
Job Type: Full-time, 40 hours/week
Starting Pay: $20/hour
Experience
· Customer service: 2+ years (Required)
· Organizational skills: 1+ year (Required)
· Writing: 1+ year (Required)
· Microsoft Office: 1+ year (Required)
· Editing: 1+ year (Preferred)
