As an IT Support Engineer I at Amazon, you'll deliver customer-obsessed frontline support for employees across our fast-moving global environment. You will troubleshoot hardware, software, and network issues, manage tickets, and support device provisioning and access management. Partnering with IT and Technical Support teams, you'll use data to drive root-cause fixes and process improvements, learning cutting-edge tools while growing your technical career in a high-impact, innovation-focused culture.