We're hiring on behalf of a Haystack partner!
The Role
- Maintain, support, and continuously improve technology systems across hospitality, entertainment, and sports venues.
- Serve as a key technology leader ensuring reliability, security, and performance of critical business applications.
- Support operational excellence across all assigned locations.
- Provide proactive support, maintenance, and troubleshooting for Point of Sale (POS) systems and other operational technologies.
- Lead regional technology initiatives and projects, partnering with client IT teams and business stakeholders.
- Develop and implement long-term technology strategies to improve operational efficiency and business performance.
What You'll Need
- Associate or Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent experience.
- 2-5 years of experience supporting technology solutions within hospitality, entertainment, sports, retail, or customer-facing environments.
- Proven experience managing technology projects from requirements gathering to implementation and support.
- Strong analytical, organizational, problem-solving, and project management skills.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to work evenings, weekends, holidays, and event schedules as business needs require, with 10-20% travel.
What's On Offer
- Comprehensive benefit programs including medical, dental, and vision.
- Retirement savings plans like 401(k).
- Paid days off such as parental leave and disability coverage.
Apply via Haystack today!