Description
Description
We are a small physicians' office with 4 providers. We have a beautiful new office that looks over the Indian River Lagoon. We are looking for someone who is going to fit in well and stay for a long time.
Job Responsibilities
- Serve as the face of the company, offering friendly service to those entering the practice or calling in on the phone
- Greet people entering the building, answer questions, provide directions
- Ensure that patient intake forms are completed and updated in our electronic medical record - health insurance records, verifications, consents, identification (IDs), etc
- Address referral requests the same day they are received.
- Manage the clinical schedule by making, canceling and rescheduling appointments
- Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system.
- Work to minimize phone calls going to voicemail - ideally there should be no need for voicemails during business hours.
- Work the Self pay worklists in Athena once per week to try and clear those.
- Maintain the reception area, keeping it clean and free of clutter
Qualifications
- High school diploma or GED
- Computer proficiency
- Strong verbal and written communication skills
- Ability to work independently
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Automatic employer paid 3% 401K contribution
- Health insurance
- Paid time off
Schedule:
- 8 hour shift Mon-Thur
- Half-day Friday!
Location:
Experience:
- Customer service: 1 year (Preferred)
- Experience in AthenaOne and/or Phreesia a plus
Work Location: One location
Requirements
- Good people skills
- Comfort talking on and answering the phone
- Outgoing personality
- Comfort with computers
- Decent typing skills
