Description

We are a small physicians' office with 4 providers. We have a beautiful new office that looks over the Indian River Lagoon. We are looking for someone who is going to fit in well and stay for a long time.

Job Responsibilities

Serve as the face of the company, offering friendly service to those entering the practice or calling in on the phone
Greet people entering the building, answer questions, provide directions
Ensure that patient intake forms are completed and updated in our electronic medical record - health insurance records, verifications, consents, identification (IDs), etc
Address referral requests the same day they are received.
Manage the clinical schedule by making, canceling and rescheduling appointments
Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system.
Work to minimize phone calls going to voicemail - ideally there should be no need for voicemails during business hours.
Work the Self pay worklists in Athena once per week to try and clear those.
Maintain the reception area, keeping it clean and free of clutter

Qualifications

High school diploma or GED
Computer proficiency
Strong verbal and written communication skills
Ability to work independently

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
Automatic employer paid 3% 401K contribution
Health insurance
Paid time off

Schedule:

8 hour shift Mon-Thur
Half-day Friday!

Location:

Melbourne, FL 32901

Experience:

Customer service: 1 year (Preferred)
Experience in AthenaOne and/or Phreesia a plus

Work Location: One location

Requirements

- Good people skills

- Comfort talking on and answering the phone

- Outgoing personality

- Comfort with computers

- Decent typing skills

Sullivan Sinus and Allergy LLC

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