Job Description Job Description
Job Title: AV / VTC Engineer - Unified Communications (UC) Engineer
Location: Stuttgart Germany
Clearance: TS/SCI (Required)
Employment Type: Full-Time
Position Overview
Interagency C5I (iC5I) is seeking a highly skilled AV / VTC Engineer - Unified Communications (UC) Engineer to support mission-critical communications for U.S. Government operations across the EUCOM and AFRICOM Areas of Responsibility. This role designs, implements, operates, and maintains secure, resilient, and highly available audio-visual, video teleconferencing, and unified communications systems integrating voice, video, data, and collaboration services across enterprise, classified, and coalition environments.
The position supports senior leaders and distributed operational users in demanding overseas environments, including providing command-level technical briefings, and requires both deep technical expertise and the ability to perform in high-tempo mission settings.
Key Responsibilities
Unified Communications, AV, and VTC Engineering
Design, deploy, and maintain enterprise AV, VTC, and UC solutions integrating IP telephony, video conferencing, collaboration platforms, and messaging.
Implement, configure, and administer Cisco Unified Communications Manager (CUCM), video endpoints, conference room systems, and collaboration tools (e.g., Jabber, IP phones, cameras, codecs, gateways).
Ensure secure, reliable voice and video services across unclassified, secret, and coalition networks.
IT Infrastructure & System Administration
Analyze, troubleshoot, and resolve IT infrastructure issues involving servers, storage, networks, security systems, and end-user devices.
Provide system administration for assigned infrastructure, including account management, access control, and security configuration.
Monitoring & Troubleshooting
Resolve Tier II-III issues affecting voice, video, network connectivity, servers, and AV systems.
Cybersecurity & Compliance
Project & Integration Support
Support new UC, AV, and infrastructure deployments, upgrades, and technology refreshes.
Documentation & Configuration Management
Executive & Mission Support
Required Qualifications
Technical proficiency with Cisco UC technologies including CUCM, Jabber, IP phones, voice gateways, and video conferencing platforms
Desired Qualifications
