This position strengthens BIOTONE’s relationships with existing customers, established industry partners, and prospective customers while promoting the company's products, education, and resources. This role includes relationship building through outbound calls, sharing product information, offering support, and serving as a reliable point of contact. The goal is to strengthen connections, understand customer needs, and ensure they have the resources to succeed with an emphasis on relationship building and not on sales.
Responsibilities
• Make outreach calls to schools, dealers, spas, and other wellness businesses.
• Connect with decision makers to offer support and share updates.
• Use semi scripted questions while keeping conversations warm and professional.
• Calling to introduce BIOTONE products, resources, or solutions.
• Handle requests for catalogs, product literature, and follow up information.
• Send professional, personalized follow up emails.
• Maintain steady outbound call activity and follow ups.
• Log clear, accurate notes.
• Prepare daily with organized pre call planning.
Skills & Qualifications
• Proficient in keeping a log on calls with Excel and working knowledge of Outlook, and Word.
• Strong task management skills.
• Professional and friendly communication style.
• Knowledgeable with written communication.
