Company Description Ernie's Acai Bowls offers a distinct and modern way to experience acai bowls and smoothies in South Florida, focusing on fresh ingredients and vibrant flavors. The brand emphasizes a welcoming atmosphere and a fast-casual service model that caters to a diverse customer base. Team members are encouraged to deliver high-quality products and friendly service while maintaining clean, efficient operations. As the company grows in the Miami–Fort Lauderdale area, there are opportunities to help shape standards, customer experience, and local community presence.
Role Description The Area Leader is a full-time, on-site role based in the Miami–Fort Lauderdale area, responsible for overseeing multiple store locations and ensuring consistent performance. Day-to-day tasks include managing store operations, monitoring sales metrics, and implementing initiatives to achieve revenue and profitability targets. The Area Leader coaches and trains store teams, supports hiring and onboarding, and promotes a positive, inclusive work environment. This role also involves maintaining brand standards, overseeing inventory and cost controls, and resolving customer and operational issues promptly. The Area Leader collaborates with ownership or senior management to execute promotions, provide feedback from the field, and drive continuous improvement across locations.
Qualifications
- Candidates should possess strong analytical skills and the ability to interpret sales and operational data to make informed decisions.
- Candidates should possess excellent communication skills to interact effectively with team members, customers, and management.
- Candidates should possess proven sales capabilities and experience in driving revenue through upselling, customer engagement, and local marketing initiatives.
- Candidates should possess training skills, including the ability to coach staff, conduct hands-on instruction, and develop team members for advancement.
- Candidates should possess negotiation skills to handle vendor relationships, resolve conflicts, and support fair, solutions-focused outcomes.
- Previous experience in multi-unit or store management, preferably in food service, hospitality, or retail, is highly beneficial.
- Strong organizational skills, dependability, and the ability to work a flexible schedule, including evenings and weekends, as needed.
- Basic proficiency with point-of-sale systems and standard office software; bilingual language skills in English and Spanish are a plus.
