Job summary: The goal of the Senior Key Account Manager is to grow South Pole's business in the USA & Canada.
You will build strong long-term relationships with new strategic clients as well as build South Pole's market position in North America. You will contribute to defining and implementing the go-to-market strategy in your region and provide input on product and service development. In addition, you will also contribute to growing existing accounts through up- and cross-selling of our products and solutions.
Main tasks & responsibilities:Business Development- Contribute to all aspects of regional business development activities
- Provide critical inputs to the Director of Sales to help defining the regional go-to-market strategy and develop local sales strategies
- Understand and qualify client needs and develop tailored solutions
- Build a target list of key corporates within your region and pursue them with determination and perseverance
- Develop compelling offers and proposals together with our product experts and consultants
- Lead negotiations and conclude commercial agreements with key clients
- Build long term relationships with new and existing clients by ensuring high-quality services
- Represent South Pole in client meetings, at conferences and virtual events
- Identify market trends and provide inputs for product & service development
- Instill pride in the South Pole brand, inspire & motivate clients to take the next step in their climate journey
- Develop and improve specialized skills and knowledge linked to topics and services offered by South Pole
- Support the development of South Pole's thought leadership, services, products, marketing materials and offerings; adapt them to the regional needs in coordination with the marketing team Lead and directly manage a small team of sales professionals
Key Account Management- Be the main point of contact for a portfolio of existing clients and build trusted relationships
- Strengthen relationships with our clients and grow them into strategic key accounts through effective planning
- Manage negotiation and finalise deals with new and existing clients
- Coordinate deliverables with our implementation team
- Ensure client satisfaction by maintaining the high-quality standard of our services and anticipating their expectations
- Manage proactively the client relationships and position South Pole as their preferred partner in the sustainability field
- Understand client needs and their stakeholder environment to identify further business development opportunities
- Be involved in writing compelling proposals and contract preparation
- Participate in targeted client communication and joint marketing activities
- Represent South Pole in client meetings, site visits, at conferences and trade shows
- Provide inputs for product & service development
- Share know-how and market feedback within the company
- Contribute to the sustainable commercial success of the team and the company
- Instil pride in the South Pole brand, inspire team members
- Manage one to three team members
Requirements:Essential -
- University degree in Sustainability and/or Business related discipline
- At least 8 years of proven business development/sales experience with a high preference for experience in the sustainability and/or climate field
- Track record in generating new leads
- Track record in meeting and exceeding sales targets
- Results-driven and action-oriented with self-direction and sense of urgency
- Demonstrable commercial skills and good business sense so as to be able to identify and seize opportunities in a challenging and competitive market environment
- Critical thinking and decision-making skills with strong business and commercial acumen
- Excellent communication and presentation skills, in English
- Advanced prioritisation and time management skills
- Genuine passion and alignment to the climate change industry
Desirable -
The following skills and experience are considered as a plus:
- Climate action and carbon projects knowledge
- Experience with solution selling and working with technical consultants
- Comfortable operating in a fast-paced international environment
- Experience using Salesforce
What we offer:At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation.
Department Key Account Management/Business Development Locations Flexible location in the US Remote status Fully Remote
