Job summary: The goal of the Senior Key Account Manager is to grow South Pole's business in the USA & Canada.

You will build strong long-term relationships with new strategic clients as well as build South Pole's market position in North America. You will contribute to defining and implementing the go-to-market strategy in your region and provide input on product and service development. In addition, you will also contribute to growing existing accounts through up- and cross-selling of our products and solutions.

Main tasks & responsibilities:

Business Development

Contribute to all aspects of regional business development activities
Provide critical inputs to the Director of Sales to help defining the regional go-to-market strategy and develop local sales strategies
Understand and qualify client needs and develop tailored solutions
Build a target list of key corporates within your region and pursue them with determination and perseverance
Develop compelling offers and proposals together with our product experts and consultants
Lead negotiations and conclude commercial agreements with key clients
Build long term relationships with new and existing clients by ensuring high-quality services
Represent South Pole in client meetings, at conferences and virtual events
Identify market trends and provide inputs for product & service development
Instill pride in the South Pole brand, inspire & motivate clients to take the next step in their climate journey
Develop and improve specialized skills and knowledge linked to topics and services offered by South Pole
Support the development of South Pole's thought leadership, services, products, marketing materials and offerings; adapt them to the regional needs in coordination with the marketing team Lead and directly manage a small team of sales professionals

Key Account Management

Be the main point of contact for a portfolio of existing clients and build trusted relationships
Strengthen relationships with our clients and grow them into strategic key accounts through effective planning
Manage negotiation and finalise deals with new and existing clients
Coordinate deliverables with our implementation team
Ensure client satisfaction by maintaining the high-quality standard of our services and anticipating their expectations
Manage proactively the client relationships and position South Pole as their preferred partner in the sustainability field
Understand client needs and their stakeholder environment to identify further business development opportunities
Be involved in writing compelling proposals and contract preparation
Participate in targeted client communication and joint marketing activities
Represent South Pole in client meetings, site visits, at conferences and trade shows
Provide inputs for product & service development
Share know-how and market feedback within the company
Contribute to the sustainable commercial success of the team and the company
Instil pride in the South Pole brand, inspire team members
Manage one to three team members

Requirements:

Essential -

University degree in Sustainability and/or Business related discipline
At least 8 years of proven business development/sales experience with a high preference for experience in the sustainability and/or climate field
Track record in generating new leads
Track record in meeting and exceeding sales targets
Results-driven and action-oriented with self-direction and sense of urgency
Demonstrable commercial skills and good business sense so as to be able to identify and seize opportunities in a challenging and competitive market environment
Critical thinking and decision-making skills with strong business and commercial acumen
Excellent communication and presentation skills, in English
Advanced prioritisation and time management skills
Genuine passion and alignment to the climate change industry

Desirable -

The following skills and experience are considered as a plus:

Climate action and carbon projects knowledge
Experience with solution selling and working with technical consultants

Comfortable operating in a fast-paced international environment
Experience using Salesforce

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation.

Department Key Account Management/Business Development Locations Flexible location in the US Remote status Fully Remote

South Pole

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Senior Key Account Manager, North America