What you'll do- Administer and maintain Salesforce instance, including users, permissions, fields, workflows, and dashboards
- Generate weekly reports supporting pipeline generation, deals won / lost, Sales forecasts and a host of one-off requests inbound from cross-functional business units
- Build and maintain sales reports, dashboards, and performance metrics.
- Serve as primary lead for the Sales Operations team, working closely with the Salesforce engineers to develop new features and functions
- Ensure CRM data accuracy, consistency, and completeness at all times (conducting audits and data cleanup)
- Provide analytical insight to drive the business to action
What We're Looking For - The ideal candidate should have 5-7 years of Sales Operations experience, supporting an external go-to-market team
- Proven prior history of supporting B2B organizations, ideally in the digital health space
- Deep knowledge and experience working in Salesforce - deriving reports, synthesizing data and providing regular and frequent updates to the organization at large
- Experience interfacing with AI tools being able to leverage internal products in conjunction with Salesforce and other systems to expedite insight creation and reduce admin burden for Sales team
- Comfort working cross-functionally across a multitude of business units, catering to their specific needs and data requirements
- Expertise in tools such as Tableau to produce insightful reports, dashboards and live data views
As a remote position, the salary range for this role is:
$100,000-$125,000 USD
Total Rewards Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
