Shelton Cleaners is looking for a friendly, detail‑oriented Customer Service Representative who takes pride in handling garments with care and delivering an exceptional customer experience. You’ll be the first face customers see — the person who sets the tone, builds trust, and makes every visit feel easy and welcoming.
Responsibilities:
Greet customers with a warm, positive attitude
Carefully inspect, tag, and handle clothing items
Enter orders accurately into the system
Answer questions about services, pricing, and turnaround times
Keep the front counter clean, organized, and professional
Communicate clearly with the cleaning team to ensure quality
Help resolve customer concerns with patience and professionalism
Requirements:
Someone who genuinely cares about customer service
Strong attention to detail — especially with delicate garments
Reliable, punctual, and organized
Comfortable working in a fast‑paced environment
Friendly communication skills
Why Join Shelton Cleaners
Supportive, family‑oriented work environment
Opportunities to grow with the company
Employee discounts on cleaning services
