Pay: $25.70
At Gre Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operions. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediely with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A gre place to start or advance your career with cross-training, scholarship fund, and talent development programs all levels
•Gre Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacions and employee referral incentives
•Learn While You Earn: Gain access to Gre Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebre Your Uniqueness: Join a team th cheers for diversity and inclusion through programs th make everyone feel welcome and recognized.
Benefits:
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer mch
- Paid vacion time off
- Paid parental leave
Essential Duties & Responsibilities
- Supervises daily food outlet operions to ensure successful execution of all lodge standards and completion of daily tasks and assignments
- Assists with the overall operion of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks
- Ensures th outlets are sanitized, cleaned, stocked, and setup correctly start of and throughout the shift while always adhering to sanition, safety, and alcohol beverage control policies
- Provides coaching, encouragement, and recognition to pack members regularly
- Understands and champions Gre Wolf policies and procedures, and collabores with Department and Lodge leadership in performance management of the department and its Pack Members
- Responds to pack/guest concerns and escales to leadership as approprie
- Understands and participes in scheduling of staff, execution of labor management and forecasting
- Provides supervisory and administrive support for food and beverage operions including; scheduling, payroll, time and tendance, reservions, inventory, receiving, birthday parties and personnel reled mters
- Performs daily audits per procedure to ensure optimal operion to standards
- Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilites feedback from Pack Members
- Monitors performance of staff, providing real time feedback and coaching
- Participes in recruitment process and selection of talent for the F&B staff
- Partner with F&B leadership to develop and execute action plans reled to guest service and Pack Member engagement measured through NPS and eNPS
- Participe in pack performance management including; employee reviews, corrective action, investigions, conflict resolution, etc.
- Maintains quality of operion by ensuring service excellence, ensuring adeque supply and food inventory levels, and operion of equipment by troubleshooting, maintenance, and/or calling for repair
- Assists in developing, implementing, and monitoring programs ensuring a safe facility th complies with all approprie regulions--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communicions Programs
Basic Qualificions & Skills
- High School diploma or GED
- Minimum of 1 year experience in a food service leadership capacity
- Minimum of 1 year experience utilizing Point-of-Sale (POS) technology
- Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
- Demonstred customer service, conflict resolution, employee engagement, retention and team building skills
- Basic mh skills (addition, subtraction, etc.) as they apply to cash handling
- Proficient in both written and spoken English
- Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualificions & Traits
- Associes degree or higher in hospitality or reled field
- Prior experience with Micros POS
- Serve-Safe and/or TIPS certificion
- Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
- Able to lift up to 30lbs
- Able to bend, stretch, and twist
- Able to stand and walk for long periods of time
Restaurant Supervisor:
At Gre Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operions and personnel, scheduling employees, and assisting with restaurant operions as needed. The Supervisor coordines the work of restaurant staff to ensure efficient operions.
Essential Duties & Responsibilities
- Ensures operional execution by communicing expections to Lead Servers and restaurant staff to ensure restaurant operions are efficient and meet all set standards
- Provides administrive support for front of house operions including; scheduling, payroll, reservions, inventory, receiving, and personnel reled mters
- Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investige and resolve guest concerns
- Assists with the overall operion of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance
- Ensures th restaurants are sanitized, cleaned, stocked, and setup correctly for opening and th they remain th way through the shift
- Communices with fellow Supervisors through various shifts to ensure successful operions of the restaurant(s)
- Identify all Out of Order equipment and pass along to Manager for repair
- Support management in staff performance reled mters including; employee reviews, corrective action, investigions, conflict resolution, etc.
- Assists with the coordinion and execution of birthday parties
- Protects establishment and prons by adhering to sanition, safety, and alcohol beverage control policies
Basic Qualificions & Skills
- Some High School educion or equivalent
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing Point-of-Sale (POS) technology
- Basic mhemical skills (addition, subtraction, multiplicion, and division) as they apply to cash handling
- Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed
- Successful completion of criminal background check and drug screen
Desired Qualificions & Traits
- Prior experience with Micros POS
- Serve-Safe and/or TIPS certificion
- Proven teamwork
- Projects professional image th inspires trust and confidence
- Enthusiastic and positive energy
Physical Requirements
- Able to lift up to 30 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Pay Re: $ /hr
An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant educion, qualificions, certificions, experience, skills, seniority, geographic locion, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizional needs. The range listed is just one component of Gre Wolf’s total compension package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Applicion Instructions:
Click on “Apply Now” or ch with a recruiter (bottom of your screen on Gre Wolf’s website). After a brief applicion, all qualified applicants will be immediely invited to setup an interview or tend an upcoming hiring event.
Position Close De:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discrimine against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compension informion of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compension informion, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigion, proceeding, hearing, or action, including an investigion conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish informion. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulions prohibit discriminion against qualified individuals based on their stus as protected veterans or individuals with disabilities, and prohibit discriminion against all individuals based on their race, color, religion, sex, sexual oriention, gender identity, nional origin, and for inquiring about, discussing or disclosing compension. Moreover, these regulions require th covered prime contractors and subcontractors take affirmive action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual oriention, gender identity, nional origin, disability or veteran stus.
