As a Shift Lead, you’ll play a key role in bringing our mission to life. You’ll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and pastries.
You can read our story featured in San Diego Magazine here:
https://sandiegomagazine.com/food-drink/bankers-hills-coffee-scene-gets-a-boost/
Who We’re Looking For
-Love for café culture, specialty coffee and people
-Friendly, open and approachable person who is able to work well with others
-Strong knowledge of coffee and equipment is a must
-Strong decision making and multi-tasking skills
-Strong interpersonal communication skills
-Passionate about delivering excellent customer connections to create a regular customer base
-Able to work at a fast pace in high volume environments
-Be an exemplary ambassador of our brand to new neighborhoods
What You’ll Own
-Craft beautiful coffee products and serve all Five Corners Coffee & Bakery Co. customers with energy, warmth, and empathy
-Support management to help train new employees to succeed at Five Corners, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and have a positive attitude
-Open and close the location safely and responsibly and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
-Positive and solution-focused handling of any minor customer issue
-At a store level, leads all initiatives with the Operations and Marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base
Requirements
-2+ years’ experience in a customer service leadership position
-18+ years of age
-Able to lift 25+ lbs, and to stand for long periods of time
-Availability that meets the needs of our cafe:
Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)
Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)
Weekend and holiday availability preferred
-You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Five Corners will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S.
-Subject to standard background check
Benefits and Perks
-$20/hour + tips
-Paid sick time
-1.5x pay on select holidays like New Year’s Day, Memorial Day, and Juneteenth
-Complimentary coffee and treats on shift
-Free Five Corners Coffee merch
Apply online here:
https://www.fivecornerscoffee.com/careers
About Five Corners Coffee
Five Corners Coffee & Bakery Co. is a specialty coffee and bakery group opening its first location in San Diego's Bankers Hill neighborhood. Built around an exclusive sourcing and roasting partnership with Kings Road Coffee — the celebrated Los Angeles roaster founded in 1990 — we're on a mission to deliver craft coffee and hospitality at the highest level in a relaxed but focused environment.
Our signature house blend, sourced from five countries and crafted exclusively for Five Corners, is hand-roasted in small batches in LA. Our pastry program, led by Sarah Salcedo of Tu Madre's Bakery, is a Latin-inspired menu that's both elevated and deeply personal. Every detail of the experience — the coffee, the food, the partnerships, the space — has been chosen with intention.
