Supplier Performance Monitor
Key Responsibilities:
- Monitoring the collection, processing, and analysis of data from external third-party Supplier for sponsored clinical trials
- Monitoring and evaluating Supplier compliance and data quality
- Tracking corrective actions in relation to monitoring issues and audit findings; escalates as appropriate
- Developing professional relationships with external third-party Suppliers and with stakeholders
Basic Qualifications
- Doctorate/ Masters/BA/BS/RN/AD/GED
- If Master’s degree, 3 years of directly related experience; if Bachelor’s degree, 5 years of directly related experience; if Associate’s degree, 10 years of directly related experience; if GED, 12 years of directly related experience
- Laboratory auditing experience, In-vitro diagnostics preferred
Preferred Qualifications
- 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier)
- Technologist or work experience in imaging or laboratory technology and their application to clinical trials
- Management experience of direct reports
Knowledge
- Technical knowledge of the assigned area of focus (imaging, adjudication, specialty laboratory testing), including techniques and technologies
- Knowledge of Good Clinical Practice (GCP)
- QA processes (particularly Corrective and Preventive Action, Deviation Reporting, Auditing)
Key Competencies
- Exceptional oral and written communication skills
- Ability to understand the needs of diverse stakeholder groups
- Exceptional problem solving and analytical skills
- Ability to define and track metrics
- Attention to detail and understanding of the potential impact of clinical data discrepancies
- Technical mastery of key databases and systems
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our to read more about the benefits ICON offers.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.