Job Description
The Senior Analyst, U.S. Retirement Benefits supports the design, administration, and continuous improvement of General Motors’ U.S. retirement programs (focused on defined contribution with some exposure to defined benefits) for hourly and salaried employees, including represented populations. This role combines analytical rigor, strong execution, and stakeholder partnership to ensure GM’s retirement programs are competitive, compliant, and aligned with our Total Rewards strategy.
The Senior Analyst will be a key contributor in evaluating plan performance, supporting bargaining and governance activities, and enhancing employee retirement readiness through data-driven insights and clear communication.
Key Responsibilities
Plan Administration & Operations
- Support day-to-day administration ofU.S. retirement plans(DC with some exposure to DB), including eligibility, elections, record maintenance, and vendor interfaces.
- Performdata validation, reconciliations, and auditsto ensure accuracy of participant records, contributions, and benefit calculations.
- Assist withcase management and escalations, partnering with internal teams and vendors to resolve complex benefit inquiries and issues.
- Help prepare and maintainprocess documentation, desk procedures, and controlsthat support accurate, efficient administration.
Analytics, Reporting & Insights
- Analyzeplan participation, contribution rates, withdrawals, retirement timing, and utilizationto identify trends, risks, and opportunities to improve retirement outcomes.
- Prepareregular dashboards and ad hoc analyses(e.g., by segment, demographic, or bargaining unit) to inform program strategy and leadership decisions.
- Support financial and actuarial work by gathering data forfunding, forecasting, and scenario modelingfor DC plans, in partnership with Finance, Treasury, and external advisors.
Plan Design, Strategy & Governance
- Contribute toplan design evaluations, benchmarking GM’s retirement benefits against peers and market practices.
- Assist with preparation of materials forgovernance committees and leadership reviews, including recommendations grounded in data and employee impact.
- Supportbargaining preparation and labor discussionsby developing analyses, comparisons, and talking points related to retirement plan options for represented employees.
- Monitor emerginglegislative and regulatory developments(e.g., ERISA, IRS, DOL guidance) and assist with impact assessments and implementation activities.
Vendor & Stakeholder Management
- Partner withrecordkeepers, actuaries, consultants, and other vendorsto support accurate, compliant administration and a high-quality participant experience.
- Track and help reviewservice level performance, error trends, and remediation actionswith vendor partners.
- Collaborate with internal stakeholders, includingGlobal Benefits, Labor Relations, HR, Payroll, Legal, Finance, and Communications, to ensure alignment on plan changes, projects, and issue resolution.
Employee Experience, Education & Communications
- Support development and execution ofretirement education and engagement strategies, with emphasis on hourly and represented employees.
- Draft and refineemployee-facing communications, FAQs, tool content, and presentations that explain complex retirement topics in clear, plain language.
- Use data toidentify gaps in retirement readinessand recommend targeted strategies (e.g., campaigns, tools, messages, or interventions) to improve outcomes.
Qualifications
- Bachelor’s degree infinance, actuarial science, mathematics, economics, human resources, business administration, or related field; master’s degree or professional designation (e.g., CEBS, ASA, CFA) is a plus.
- 5+ years of experiencein retirement benefits, pension, or closely related fields (benefits consulting, actuarial, financial analysis, or HR analytics).
- Working knowledge ofU.S. retirement plan rules and regulations, including ERISA, IRS, and DOL requirements; experience with both DC and DB plans preferred.
- Experience supporting or partnering onunion/collective bargainingtopics is valued (e.g., preparing analyses or options for represented populations).
- Demonstrated analytical skills, including comfort working withlarge datasets, spreadsheets, and reporting toolsto derive insights and tell a clear story.
- Strongwritten and verbal communication skills, with ability to translate technical concepts into understandable terms for employees and leaders.
- Proven ability tomanage multiple prioritiesin a dynamic environment, meet deadlines, and maintain high standards of accuracy.
- Proficiency withMicrosoft Excel, PowerPoint, and Word; experience with analytics/BI tools and HR systems is preferred.
Skills & Competencies
- Analytical & Critical Thinking 6 Uses data to diagnose issues, identify trends, and evaluate options.
- Retirement & Benefits Expertise 6 Growing subject matter knowledge of DC/DB plan design, administration, and regulations.
- Collaboration & Influence 6 Builds strong working relationships across HR, Labor Relations, Finance, Legal, and external partners.
- Detail Orientation & Controls Mindset 6 Maintains high accuracy and supports robust processes, documentation, and compliance.
- Communication & Storytelling 6 Synthesizes complex information into clear, concise messages tailored to different audiences.
- Change & Continuous Improvement 6 Identifies process improvements, anticipates downstream impacts, and supports implementation.
- Cultural & Labor Sensitivity 6 Appreciates the perspectives of hourly and represented employees and incorporates these into analysis and recommendations
Location: This role is based remotely, but if you live within a 50-mile
radius of Atlanta, Austin, Detroit, Warren, Pontiac, Milford or Mountain View, you are expected to report to that location three times a week, at minimum.
