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The SpringHill Suites by Marriott hotel, located in the Raleigh-Durham Airport/RTP area of Durham, NC, is currently hiring for a part-time Shuttle Driver/Houseperson. The person hired for this position will work 11pm-7am; weekday and weekend availability is required.
PRIMARY PURPOSE: To contribute to an attractive and clean hotel, in accordance with company and brand standards.
PRIMARY DUTIES
- Cleans hotel according to standards and within required timeframes to include but not limited to: dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills; emptying trash, vacuuming carpets, upholstered furniture, and draperies; cleaning bathroom
- Maintains guest hallways, ensuring they are neat, clean and free of linen and trash
- Completes work projects as assigned by supervisor and management
- Cleans and polishes floors, windows, mirrors, vending machines, and ice machines
- Vacuums, shampoos, and removes soiled spots from carpets as required
- Removes all litter from public spaces
- Transports trash and waste to disposal areas
- Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry, etc.
- Aids guests by delivering requested service items and amenities to guestrooms
- Uses housekeeping chemicals as necessary to clean assigned areas to standard
- Prevents any damage to hotel property by exercising proper caution with chemicals and equipment
- Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
- Actively engages guests. Identifies the needs of our guests and meets these needs, aiming to exceed expectations at every opportunity.
- Greet customers in a welcoming and friendly manner
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport or other designated site
- Remain calm and alert at all times while operating vehicle, especially in high traffic areas
- Lift luggage, packages and boxes from cars, vans, and carts, placing items on the ground, onto baggage carts, or conveyors
- Maintain cleanliness of the hotel vehicles by cleaning and washing it when needed
- Take vehicles for periodic servicing and fueling as required
- Complete a pre-driving checklist for vehicles on a daily basis ensuring that all operational parts are in proper working order
QUALIFICATIONS
- Prior housekeeping experience or other relevant environmental services experience
- Must be available to work any hours/days of the week necessary to meet business requirements
- Excellent customer service and verbal communication skills
- Maintain a professional business appearance, attitude, and performance
- Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals
- Ability to work weekends is required
- Must have a valid driver’s license
- Must have an acceptable Driving Record, with at least two years driving experience on a full license
- Must be able to handle guest luggage in loading and unloading hotel vehicle
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to lift, push, pull and carry a minimum weight of approximately 50 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals. Employees must also be able to operate a vehicle, and frequently lift 50+ pounds. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Employees must be able to see clearly and possess excellent depth perception.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
