Job Description:About the Role:Axxis, a leading provider of cloud-based solutions for downstream petroleum process automation, is seeking a Principal Technology Consultant to drive software deployment, upgrade, customization, and integration projects. You will be responsible for the delivery of software solutions to the Axxis customer base leveraging Axxis products and service offerings. You will determine client downstream petroleum process automation objectives by studying current business functions, gathering information, and evaluating output requirements and formats. You will report to the Client Management Director.
You Will:Work with customers to develop best approaches to use Axxis as a means to accomplish their downstream petroleum process automation objectives
Lead the requirements gathering sessions by following standard implementation methodologies
Define, analyze, document, and manage requirements for successful project setup
Perform software installation, configuration, and testing activities
Clearly communicate requirements to stakeholders, facilitators, and partners
Be a key liaison between the customer and technical teams to communicate client requirements in relation to the standard product functionality
Assist with quality assurance/system testing activities to ensure requirements are met
Troubleshoot application and implementation issues by taking ownership of questions, researching application issues and providing appropriate solutions
Provide product feedback (customer requirements, product shortcomings, enhancements, etc.) to product management and/or product development
You Have:At least 7 years’ experience in business analysis, software implementation and/or IT consulting
7+ years working with Software as a Service (SaaS) or enterprise software products
Experience driving requirements sessions and documenting business needs and processes
The ability to work effectively with cross functional teams and subject matter experts to take ideas from concept through implementation
In-depth knowledge of the SDLC and an established background in gathering requirements for a SaaS product company
Working technical knowledge of software installation, setup and configuration for both locally hosted and web-based applications
Ability to author customer-facing deliverables in a clear, concise, and professional manner
Ability to develop solutions to complex problems using both functional and technical approaches
Bachelor Degree in Business, Information Systems -or- equivalent work experience
Ability to travel up to 10%
Our BenefitsComprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
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Business Area:
Dow Jones - Energy
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union roleBase Pay Range: $110,000 - $140,000
We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
