Are you worker bee? Have you been stuck in the same cycle of jobs and interviews forever with no end in sight?
Do you have the ability to connect, a love of people and have a passion for sales with a desire to work from the comfort of your own home?
We're seeking YOU! A dynamic Customer Service FOCUSED Sales Associates to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated self-starter with excellent communication skills, we want to hear from you!
Key Responsibilities:
Customer Engagement: Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner. (HP Computer Ownership Vital)
Sales and Upselling: Promote products and services, identify upselling opportunities, and meet or exceed sales targets.
Problem Solving: Resolve customer inquiries, complaints, and issues promptly and effectively.
Product Knowledge: Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.
Documentation: Accurately document customer interactions and maintain records of sales, inquiries, and issues.
Team Collaboration: Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.
Compliance: Ensure that all interactions and sales adhere to company policies and industry regulations.
Qualifications:
High school diploma or equivalent (associate or bachelor's degree a plus).
Previous experience in customer service and sales is preferred but not required.
Excellent communication and interpersonal skills.
Ability to work independently and be self-motivated.
Basic computer skills and familiarity with CRM software (training will be provided).
Reliable high-speed internet connection and a quiet workspace.
Computer or Laptop with a Webcam & Microphone.
Daily, uninterrupted access to a cell phone.
Benefits:
Competitive earning potential with bonus opportunities.
Standard work hours and work-from-home 100%.
Ongoing one-on-one & group training and professional development opportunities.
Leadership opportunities available to those who qualify.
