Job Requirements
Support the technology that supports every patient and join Spartanburg Regional Healthcare System as our Remote IT Support Specialist!
Location: 100 % remote. Applicants must live in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.
About Spartanburg Regional Healthcare System
Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a broad mix of specialty services. Teams across the system work with a shared purpose to support patients, families, and communities with compassion and innovation. Technology plays an important role in this mission, and every member of Information Technology contributes to safe, reliable, and effective care.
What This Role Is All About
The
Remote IT Support Specialist plays an important part in keeping technology dependable across a large and fast-moving healthcare environment. This role provides hands-on support that ensures caregivers and staff have access to the systems and tools needed every day.
Responsibilities include technical analysis, identity access management support, and assistance with business and clinical workflow needs. This position identifies and resolves technical issues, collaborates with Information Technology partners, and participates in activities that strengthen system reliability. Work involves troubleshooting, system updates, monitoring performance, and contributing to a stable and secure technology environment.
The role offers a meaningful blend of challenge, learning, and real world impact, with daily opportunities to support operations that directly affect patient care.
What You Bring On Day One
Education
- Associate Degree Experience may be substituted for education.
Experience
- 0 to 2 years of experience
Great to Have
Licenses and Certifications
- Security Plus
- GSEC
- MCP
- Network Plus
- CCENT
What This Job Looks Like
- Provide hands on technical support for technology users across the healthcare system
- Troubleshoot Windows environments along with hardware and software issues
- Assist with identity access management processes and account requests
- Maintain clear documentation for workflows and system configurations
- Support incident response by collecting information and helping resolve technology issues
- Monitor performance of systems and identify areas that need attention
- Participate in system integration efforts with Information Technology teams
- Assist with maintenance of important enterprise software tools
- Join in testing and evaluation after updates and system changes
- Contribute to audits, risk assessments, and review activities
- Recommend improvements that enhance system stability and user experience
- Track, document, and communicate changes that affect key systems
Why You Will Love Working Here
- Work that supports patient care and community wellbeing every day
- A friendly and collaborative team environment that values learning and growth
- Exposure to a wide range of technologies across a large healthcare system
- Opportunities to strengthen technical skills through real world experience
- A place within a respected organization with more than 100 years of commitment to the region
