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IT General Manager

DaikyoNishikawa USA, Inc. (DNUS) • Full-time • Madison, AL, US • 4d ago

Strategic Leadership

Develop and execute a comprehensive IT and Information Systems strategy aligned with organizational goals.
Partner with executive leadership to identify technology opportunities that improve operational efficiency and competitive advantage.
Establish short- and long-term technology roadmaps.
Lead digital transformation and process improvement initiatives.

Enterprise Systems & ERP Governance

Oversee enterprise applications, ERP systems, MES, and business intelligence tools, and other core business applications.
Ensure high availability, disaster recovery, and business continuity planning.
Lead system implementations, upgrades, and integrations.
Ensure data integrity, reporting accuracy, and system optimization.
Establish and enforce system governance, documentation, and change management processes.

IT Infrastructure & Operations

Oversee infrastructure, networks, servers, cloud environments, and end-user support.
Ensure system reliability, high availability, and performance across all IT services.
Implement and maintain disaster recovery and business continuity planning.
Manage hardware and software lifecycle management and standardization.
Oversee hardware/software procurement and lifecycle management.

Cybersecurity & Risk Management

Develop and maintain cybersecurity strategy, policies, and controls.
Ensure compliance with Information security standards, regulatory requirements, and customer expectations.
Conduct IT risk assessments and implement mitigation strategies
Oversee incident response planning and security awareness programs.

Financial & Vendor Management

Develop and manage IT departmental budgets and capital investment plans.
Evaluate and negotiate vendor contracts and service agreements.
Ensure cost-effective technology investments with measurable ROI.
Manage relationships with external technology partners and service providers.

Leadership & Organizational Development

Lead, Mentor, and develop IT and IS teams to ensure strong technical capability and service orientation.
Establish clear performance goals, accountability, and professional development plans.
Promote collaboration between IT, Operations, finance and other departments.
Foster a culture of continuous improvement, innovation, and customer-focused IT services.

SKILLS AND QUALIFICATIONS:

Experience managing multiple technology functions or departments.
Expert knowledge of enterprise systems (ERP), IT infrastructure, and cybersecurity practices, policies, and regulations
In-depth understanding of programming, computer science, and digital security
A clear understanding of client/server technology and network architecture
Good communication skills, including writing, speaking, and active listening.
Strong problem-solving, critical thinking, and decision-making skills
Advanced leadership and conflict management skills
Customer service and interpersonal skills
Excellent attention to detail
Project management skills, including organization, planning, time management, and prioritization.

EDUCATION/EXPERIENCE PREFERRED:

10+ years in IT, ERP (SAP S/4HANA is preferred), network, MES, security knowledge, and project management in manufacturing and hands-on experience.
8+ years of progressive IT leadership experience.

A bachelor’s degree in computer science, information technology, or another related field
Experience in the maintenance of Server systems, Backup devices, Networks, and Wi-Fi
Knowledge of general business flow
Well-versed in MS Office applications: Word, Excel, SharePoint
Ability to provide efficient and effective user support for office and production floor personnel.
Experience and knowledge of SAP are highly desirable

WORKING CONDITIONS/EFFORTS:

Working in both an office setting and the manufacturing production area, with exposure to dust, noise, and varying temperatures.
Moderate levels of walking, standing, bending, and lifting when performing job duties in the production area. Office setting requires sitting and use of a computer terminal.

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