Description
Under general supervision, the network administrator I plays a crucial role in maintaining the networks and systems that keep CCSO running smoothly. This includes ensuring robust security, overseeing network updates, and providing user training. Beyond offering IT support, the network administrator serves as the vital link that connects all operations. To excel in this role, deep technological expertise in a wide range of computer systems, hardware, and software is essential. Additionally, this position requires availability for after-hours call-outs (including weekends, nights, and holidays) to address urgent technical support requests, participate in the on-call rotation, and respond to critical system emergencies.
Duties
- Install, maintain, and troubleshoot multi-site network systems (firewalls, routers, telephony systems, network switches, VPN devices, cabling (Ethernet and telephone), wireless technologies, phone systems, encryption, keyless entry) to ensure these systems are functioning and communicating properly in accordance with agency policies and procedures.
- Oversee network security including firewalls, intrusion detection, email and internet content inspection using firewall analyzers and other security appliances (i.e., CISCO email security appliance) to assist with system security according to industry standards and emerging threats.
- Assess the agency’s technology infrastructure (i.e., computers, laptops, cables, networks, telephone) against industry standards to ensure the stability, integrity, and efficient operation of the organization.
- Secure access to system by assigning authentication and authorization according to roles and functions to ensure non-authorized users cannot access restricted network segments.
- Track and analyze the use of resources (i.e., software, hardware, data, voice) using system audit logs (i.e., Windows event monitoring, firewall logs) to produce reports showing member usage in order to ensure that the resources are being utilized in accordance with CCSO policies, procedures as well as applicable laws and regulations.
- Assist CCSO members and members of external agencies (i.e., other Clay County government entities) with system and network configurations and troubleshooting to ensure members have the resources they need to complete essential tasks in accordance with Agency needs.
- Manage CCSO telephone systems using Cisco Call Manager to ensure end users have functioning equipment (i.e., personnel changes).
- Monitor the telephone system (i.e., analog/POTS, VoIP) for issues (i.e., outages, hardware) and upon discovery of any issues determine root cause, solve or escalate the issue and report to supervision to ensure end users have functioning equipment.
- Assist Chain of Command with Disaster Planning/Business Continuity, planning in accordance with industry best practices.
- Ensure configurations of agency assets align with technical security framework (i.e., NIST) of industry best practices.
- Educate members regarding the ongoing improvement of IT Systems (i.e., security trends and mandates, regulations, equipment changes) using change management techniques.
- Collaborate with teammates to create, implement, and troubleshoot new engineering designs to support the Agency’s mission, vision, and core values.
- Forecast future network needs (i.e, agency expansion, acquisition of new facilities, hardware end-of-life) and proactively identify solutions to ensure continuity of operations.
- Develop and maintain procedures and documentation for Information Technology infrastructure design and operation (i.e., network site map, disaster recovery planning, multi-site strategies) to ensure business continuity according to agency policies and procedures.
- Processes applicable incoming and outgoing documents and/or files in a timely manner consistent with supervisory direction and/or agency policies/procedures.
- Participates in cross-training with other co-workers; assists those co-workers when the need arises and learns new tasks by working together as a team.
- Reports identified or potential maintenance, safety, and/or non-compliance findings, hazards, and incidents to the appropriate personnel and/or department.
- Timely completes all assignments, special projects, and budgetary requirements (if applicable) as directed, adhering to applicable agency policies.
- Adheres to leave and attendance policies, including punctual arrival and completing full shifts. Informs the supervisor about illness or untimely incidents, reports overtime hours worked, and timely submits timesheet, attendance, and leave requests.
- Regularly checks assigned mailbox, phone calls, PowerDMS, and email messages, responding promptly and professionally.
- Makes assigned chain of command aware of anything noteworthy.
- Responds to supervision, guidance, direction, and feedback from executive staff and superiors in a receptive manner and in accordance with agency policies.
- Conducts themselves in a polite, helpful, courteous, ethical, and professional manner, abiding by the established code of ethics, and demonstrates a courteous and professional image when engaged in any activity with the public.
- Cultivates positive working relationships with colleagues and other agency units to enhance work area output and services in line with agency policies.
- Demonstrates an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and coworkers.
- Actively participate in job-specific training.
- Operates and performs minor repairs for office equipment to manufacturer’s specifications and/or within the specified parameters pursuant to agency policies.
- Performs other duties as assigned.
Qualifications And Requirements
Minimum Education, Experience, and Requirements:
- Bachelor’s Degree in computer-related course work or four (4) years of relevant work experience in enterprise network environment.
- High school diploma or equivalent
- Proficient in Microsoft office products
- Speak and understand the English language
- Internal candidates must have successfully completed their probationary period
- Internal candidates with punitive disciplinary action within 365 days are ineligible
- Internal candidates must have completed applicable CCSO FTEP requirements
- The following items (or authorized equivalents) may be required at various steps in the application process:
- Driver's License
- Birth Certificate
- Social Security Card
- Form DD214 for all periods served in the military
- GED or High School Diploma and Sealed Transcripts from the highest level of education
- FDLE Authority for Release (notarized)
Certification, Licenses, And Registrations Requirements
- Cisco Certified Network Administrator (CCNA) with Voice-Over IP (CCNA Voice) preferred.
- CompTIA Network+ and Security+ preferred.
- Criminal Justice Information Systems (CJIS) Certification is required prior to employment.
- Valid FDL Class E required.
Supplemental Information
Salary is negotiable for full-time positions prior to initial hire, if requested, based on verified experience up to step five (5) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions.
Benefits for full time positions include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more. Benefits are effective the 1st of the month after a full 30 days worked. For more information on benefits, please visit https://www.claycountygov.com/government/personnel-services/employee-benefits.
The duration of the selection process may range from one (1) to three (3) months and may vary based on the number of applicants and/or urgency of filling the vacancy.
Applicants are reminded to take note of the close date listed on this job posting. Interviews are not typically requested prior to this date.
If accommodations are required throughout any portion of the hiring process, please contact our Human Resources team at HR@ClaySheriff.com.
All positions at the Clay County Sheriff’s Office have testing requirements to determine eligibility. All selected candidates will complete a drug screening, polygraph examination and a comprehensive background investigation as a condition of employment. Sensitive and/or confidential aspects of candidates’ personal lives may be explored during this process (including driving, drug usage, criminal, employment, and residential histories).
Any job qualifications or requirements listed in this job posting are susceptible to written and/or physical testing. This testing may be included in the competitive selection process.
This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position, please submit your electronic application at https://www.claysheriff.com/departments/employment/.
Clay County Sheriff's Office offers excellent benefits packages outlined below. Benefits are effective the first day of the month after 30 days worked for benefit-eligible employees.
Coverages are provided through the Clay County Board of County Commissioners. You can visit their benefits page here.
Comprehensive medical coverage through Florida Blue at competitive rates.Medical coverage is available to all benefit-eligible employees and their eligible dependents.Employees have a choice from two plans, both of which are Preferred Provider Option Plans. In addition to a high subsidy of the premiums, the Sheriff's Office contributes up to 50% of the deductible for the High Deductible- HSA Plan. Family Deductible = $ 4,200.00 Contribution of up to $ 2,100.00 per year
Single Deductible = $ 2,100.00 Contribution of up to $ 1,050.00 per year Dental Coverage
A choice of two dental plans, with the Sheriff's Office covering 100% of the single premium under the Low Plan. The employee will pay the difference in the premium cost if they elect family coverage. Life Insurance
Basic life and accidental death and dismemberment (AD&D) life insurance coverage of $ 20,000 is provided for each benefit-eligible employee. Benefit-eligible employees may purchase additional coverage for themselves, their spouse,and dependent children through the Supplemental Life Insurance program. Long Term Insurance
Benefit-eligible employees may purchase long term insurance through the County's provider for life insurance at affordable rates. Supplemental Insurance
Supplemental Insurances such as short-term disability, hospital, cancer, and accidentare available through Aflac, Colonial Life, and Liberty. Vision Insurance
A voluntary vision plan at affordable rates. Employee Assistance Program (EAP)
A comprehensive employee assistance program, provided by Aetna,which includes counseling, education, and referral services for employees and their eligible family members. EAP services are strictly confidential. Vacation/Sick Leave/Personal Time Off
Full-time employees accrue Personal Time Off (PTO) per year;the accrual rate will increase depending on their length of service with the Sheriff's Office. Holiday Pay
The Sheriff's Office has eleven paid holidays and birthday leave for full-time employees.
- New Year's Day
- Martin Luther King Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving and the day after Thanksgiving
- Christmas Eve
- Christmas Day
Retirement Plans
The Sheriff's Office participates in the Florida Retirement System. Employees have a choice from two plans under the FRS:Pension Plan and Investment Plan. The Sheriff's Office makes a contribution as set by the Florida legislature towards the plan of choice for each employee and the employee makes a contribution of 3%. Deferred Compensation Plans
Employees may also elect to participate in the County's deferred compensation plan, which offers a choice from two providers:Mass Mutual and Nationwide. Contributions are voluntary by the employee and made on a pre-tax basis. Pre-Tax Benefits
Benefits
Certain payroll deductions can be taken on a before-tax basis. These include medical and dental premiums, FRS plan contributions, and high deductible plan contributions. Other Benefits include:
- Tuition Reimbursement
- Florida Deputy Sheriff's Association Membership
- Onsite Wellness/Fitness Center *not all locations
- Military Service Leave
- Bereavement
- Direct Deposit Payroll
*Temporary, Part-time, and Seasonal employees are not paid for holidays and are not eligible for benefits.
01
Are you at least 18 years old?
02
Do you have a high school diploma or equivalent?
03
Do you possess a valid Florida Driver's License?
04
Are you proficient in Microsoft Office products?
05
Which of the following describes your qualifications?
- Bachelor’s Degree in computer-related course work
- Four (4) years of relevant work experience in enterprise network environment
- None of the above
06
Are you legally authorized to work in the United States? In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.
07
Have you read and understand the Agency Disqualifiers as listed on our website? Agency Disqualifiers can be found at https://www.claysheriff.com/departments/employment/
- I have read and acknowledge my understanding of the Agency Disqualifiers
- I have not read or understood the Agency Disqualifiers
08
Do you have any convictions for Domestic Violence?
09
Have you received three (3) or more moving violations within the past 24 months?
10
Have you been convicted of a DUI within the last five (5) years for law enforcement/corrections applicants or three (3) years for civilian applicants, or ever as a law enforcement officer/corrections officer (including military police)?
11
Have you ever received a military discharge not classified as "Honorable"? (Ex. General, Administrative, Other Than Honorable, Uncharacterized, etc...)
12
Visible tattoos determined to be inappropriate or offensive must be covered while at work. Do you have any tattoos above the collarbone (i.e. neck, face or behind the ear)? If yes, describe the tattoo and the location of the tattoo.
13
For the next seven (7) questions --The Clay County Sheriff's Office recognizes an irrevocable responsibility in maintaining the public trust concerning the maintenance of a Drug Free Workplace and the office's responsibility to be in compliance with the Drug-Free Workplace requirements as established in the Anti-Drug Abuse Act enacted by the United States Congress in 1988 and the Florida Drug Free Workplace programs requirements, F.S.S. 440.101 and F.S.S. 440.102 and Chapter 59A of the Florida Administrative Code. The U.S. Court of Appeals, 5th Circuit in Davis v. City of Dallas (no. 84-1814 – November 26, 1985) determined that a requirement prohibiting recent or excessive drug usage is job related. Use of CBD oil can, in some circumstances, result in a positive result for THC during a drug test. A drug test that confirms a positive result for THC will disqualify the applicant from employment. The Sheriff reserves the right to disqualify an individual based upon the totality of the drug use circumstances. Please enter your initials to confirm that you have read and understand these statements.
14
Have you used marijuana or hash during the past 12 months?
15
Minor experimentation, as a juvenile, of the drugs listed in the following question, will be considered on a case by case basis. NO chronic usage will be considered. Have you, as an adult, used Cocaine, Illegal steroids (not prescribed), Quaaludes, LSD, M.D.M.A. (Ecstasy, Molly) or PCP within the past 5 years?
16
During your lifetime have you ever sold, distributed or conspired to distribute illegal drugs, except as required by official law enforcement duties?
17
During your lifetime have you ever fraudulently used prescriptions to obtain or use drugs?
18
During your lifetime have you ever illegally used heroin, opium, Fentanyl or any derivative of heroin or opiates?
19
During your lifetime have you ever used any illicit drug after first employment or appointment in the law enforcement field except in connection with official duties?
20
During your lifetime, have you ever used methamphetamine, Rohypnol (Roofies), GHB (Gamma Hydroxy Butyrate, also known as Grievous Bodily Harm) or similar illegal drugs in any amount?
