Company Description
Automate IT Inc is dedicated to providing innovative IT solutions and services to our clients in Dallas, TX. Our combined Solutions and Services are designed to monitor, maintain, and manage IT infrastructure and applications, secure applications and infrastructure, and automate IT operations. Our goal is to simplify and automate IT using technologies in cloud and mobility, while delivering the best client service experience. We are a team of passionate IT entrepreneurs who value teamwork, customer needs, and our employees.
Role Description
This is a full-time onsite role for a PC / Network Specialist. The person will be responsible for providing onsite technical support, troubleshooting computer issues, LAN, supporting printers, and assisting with help desk support. The role is primarily located in Dallas, TX, but allows for some on call work as needed.
Qualifications
- Technical Support, Troubleshooting, and Help Desk Support skills
- Experience with operating systems, LAN, Networks, Windows Servers. Experience in installing Access Points, Basic Troubleshooting.
- Knowledge and expertise in printers setup and troubleshooting
- Good problem-solving and communication skills
- Ability to work independently and remotely on call basis some times on weekends
- Relevant certifications in computer support or related field are a plus
- Travel to clients locations anytime to solve PC, Network issues on demand
