The IT Support Specialist will be responsible for providing technical support and assistance to our employees and clients. This individual will play a key role in ensuring that our technology systems are running smoothly and efficiently, and will be the main point of contact for any IT-related issues or questions.
Key Responsibilities:
- Provide technical support to employees and clients via phone, email, and in-person
- Troubleshoot and resolve hardware, software, and network issues
- Install, configure, and maintain computer systems and software applications
- Monitor and maintain network and server infrastructure
- Assist with the development and implementation of IT policies and procedures
- Conduct regular system backups and ensure data security and integrity
- Collaborate with other IT team members to identify and implement system improvements
- Train employees on new technology systems and software
- Keep up-to-date with emerging technologies and make recommendations for upgrades or new systems
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in IT support or a similar role
- Strong knowledge of Windows and Mac operating systems
- Experience with network administration and troubleshooting
- Familiarity with cloud-based systems and software
- Excellent problem-solving and communication skills
- Ability to work well independently and in a team environment
- Strong attention to detail and ability to prioritize tasks
- Experience in the healthcare industry is a plus
If you are passionate about technology and have a desire to make a difference in the healthcare industry, we want to hear from you! We offers a dynamic and collaborative work environment, competitive salary, and benefits package. Apply today to join our growing team.
