Job Title: IT Systems Engineer
Location: On-Site
Job Type: Full-Time
About Prestige Development Group (PDG)
Prestige Development Group (PDG) specializes in providing innovative human capital management solutions tailored to meet the needs of both private and public sector organizations. We are a certified SBA HUBZone and Economically Disadvantaged Woman-Owned Small Business dedicated to fostering diversity, inclusion, and operational excellence.
Position Summary
As an
ITSE, you will play a pivotal role in provisioning, safeguarding, and maintaining system infrastructure. Working within an Agile environment, the person in this role will be responsible for maintaining IT infrastructure, troubleshooting system architecture, addressing defects and bugs, and implementing technical solutions. In addition, providing system security support by addressing system configuration and security vulnerabilities will be vital.
In ad-hoc situations, you will have the opportunity to develop data-driven solutions by leveraging front-end and back-end languages such as HTML, JavaScript, Java, and Python in support of operations and national security events. Your expertise will be critical in providing guidance for IT systems frameworks, ensuring best practice architecture design, IT solutions, and coordinating with subject matter experts to deliver outstanding IT solutions. A successful System Engineer should be a skilled technical expert with a strong focus on security, problem-solving, and communication all while maintaining a proactive approach to system management and support.
Key Responsibilities
- Technical Proficiency: Strong knowledge of various Windows OS versions (e.g., Windows Server, Windows 10/11), including installation, configuration, and troubleshooting. Familiarity with tools like Windows Performance Monitor, Event Viewer, and third-party monitoring solutions to analyze system performance and troubleshoot issues. Understanding of backup solutions and disaster recovery processes.
- Problem-Solving & Analytical Skills: Ability to diagnose and resolve complex system issues, such as hardware failures, application crashes, or network connectivity problems. Skilled in identifying the underlying causes of issues and applying long-term solutions rather than quick fixes.
- Security Knowledge: Understanding of security protocols (encryption, authentication), best practices, and tools like Windows Defender, firewalls, and other Windows services. Interface with the Information System Security Officer (ISSO) and other DOJ business units in addressing system risks and vulnerabilities.
- Compliance & Documentation: Regulatory Compliance: Ensuring that all systems and processes adhere to industry regulations and organizational policies. Maintaining accurate documentation for configurations, procedures, and incident resolutions to ensure transparency and continuity.
- Adaptability: Adaptability in the face of demand change, setbacks, and transitions.
Qualifications
Required
- Top Secret / SCI Security Clearance
- Bachelor's degree or higher in Information Technology, Computer Science, Software Engineering, or a related discipline
- 2+ years of experience operating and maintaining complex system architectures, applications, and frameworks
- Proven track record working with Windows OS systems and applications
- Experienced in installing, configuring, and troubleshooting various Windows OS versions including Windows Server and Windows 10/11
- Experienced in applying security patches, updates, and hotfixes to keep systems secure and up-to-date.
- Ability to diagnose and resolve complex system issues, such as hardware failures, application crashes, or network connectivity problems.
- Experienced using PowerShell tool for task automation and configuration management
- Experienced implementing backup strategies
- Proficient in implementing solutions regarding system security vulnerabilities
- Experienced developing and implementing IT solutions related to security controls, configuration of server settings, and network settings
- AWS or Azure administrative cloud management regarding cloud security, cloud architecture and design, troubleshooting, and cloud deployment
- Develop and maintain technical documentation for enterprise systems to include System Design Documents, System Concept of Operations, and System Operations & Maintenance Manuals, and Interface Control Documents
- Strong understanding of the DOJ Enterprise Architecture or DoD Architecture Framework (DoDAF) equivalent, with experience developing associated architecture artifacts
- Experience deploying architecture, defining requirements, conducting business process analysis, or similar disciplines
- Ability to communicate various technical system requirements with system owner
- Familiarity with Agile and Scrum methods
Preferred:
- Strong knowledge of various Windows OS versions (e.g., Windows Server, Windows 10/11), including installation, configuration, and troubleshooting
- Understanding of backup solutions and disaster recovery processes.
- Knowledge of TCP/IP, DNS, DHCP, VPNs, and other networking protocols, as well as troubleshooting network-related issues.
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA Cloud+
- Certified Information Systems Security Professional (CISSP)
- CISCO Certified Networking Associate (CCNA)
Equal Employment Opportunity (EEO) Statement
Prestige Development Group (PDG) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. PDG prohibits discrimination and harassment of any kind, including based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected characteristic as outlined by federal, state, or local laws.
Americans with Disabilities Act (ADA) Statement
PDG is committed to providing reasonable accommodations for individuals with disabilities in our job application and hiring process.
Background Check Policy
Employment is contingent upon the successful completion of a background check. PDG complies with all applicable laws regarding background checks.
How to Apply
Interested candidates are encouraged to submit their resume. Applications will be reviewed on a rolling basis until the position is filled.This template ensures compliance with major federal and state-specific labor laws, incorporates diversity and inclusivity practices, and aligns with standard job description structures. Adjustments may be made based on specific job roles and legal requirements in certain states.
