IT Technician

FWRM Labs • Full-time • Beloit, WI, US • 5m ago

Company Description

FWRM Labs is a forward-thinking organization committed to advancing medicine through radical transparency, relentless curiosity, and challenging outdated paradigms. We are driven by a passion to redefine industry standards and deliver innovative solutions. Our collaborative culture fosters a dynamic environment for growth and innovation, ensuring that our team members thrive as we work toward meaningful progress in the medical field.

Role Description

FWRM Labs is seeking a dedicated IT Technician for a full-time, on-site role located in Beloit, WI. This position involves maintaining and troubleshooting IT hardware and software, providing technical support to team members, and ensuring optimal system performance. Responsibilities also include responding to technical inquiries, diagnosing and resolving issues, implementing preventive measures, and supporting end-user training for IT-related tools and systems.

Qualifications

Proficient in Troubleshooting and Technical Support to resolve hardware and software issues effectively.
Strong background in Information Technology systems, setup, and maintenance.
Excellent Customer Service abilities to assist users with IT-related needs and concerns.
Experience in providing Training and guidance for end-users on IT tools and best practices.
Strong problem-solving skills, attention to detail, and ability to work effectively in a team setting.
Relevant certifications (e.g., CompTIA A+, Network+, or equivalent) are a plus.
Associates or Bachelor’s degree in Information Technology or a related field preferred.