Sales Development Representative - Software / SaaS
About the Role:
We are seeking a driven and ambitious Sales / Business Development Representative (SDR / BDR) to join our rapidly growing team. This role is ideal for someone who thrives in fast-paced environments, is passionate about technology, and is eager to make a measurable impact on pipeline growth. You’ll be on the front lines of go-to-market efforts, engaging with prospects, identifying new business opportunities, and working closely with the sales and marketing teams to accelerate revenue.
Key Responsibilities:
- Proactively identify, engage, and qualify new business opportunities through outbound prospecting and inbound lead follow-up.
- Develop and maintain a strong understanding of our solutions, target markets, and competitive landscape.
- Conduct high-quality discovery conversations with prospects to uncover challenges, pain points, and opportunities.
- Partner with Enterprise Account Executives to create a seamless handoff of qualified leads and ensure alignment on territory planning.
- Consistently meet and exceed monthly and quarterly activity and pipeline generation targets.
- Maintain accurate and up-to-date activity and opportunity data in CRM.
Requirements:
- Minimum 6 months experience as an SDR or BDR at a software / SaaS vendor.
- Comfortable with remote working.
- Proven track record of meeting or exceeding pipeline generation targets.
- Strong communication skills (written and verbal) with the ability to engage senior-level stakeholders.
- Proficiency with sales tools such as Salesforce, HubSpot, Outreach, SalesLoft, or similar.
- Highly motivated, self-starter attitude with a proactive approach to learning and execution.
- Ability to thrive in a dynamic, fast-growing environment.
- Whilst not essential, any understanding of the following technologies would be useful - Fintech, FinOps, Digital Transformation, Decision Intelligence, Service Operations, Data, Analytics, RPA, AI, ML, Back Office, Automation, Process Improvement, Customer Experience, Employee Experience, Human Capital Management, Hybrid Workforce Management, Workforce Analytics, Performance Improvement, Workload Balancing.
On Offer:
- Competitive compensation package between $85,000-$105,000 OTE.
- Clear career progression into Account Executive or Sales Leadership roles within 12-18 months.
- A collaborative, supportive culture that invests in your success.
- Opportunity to make a direct impact on company growth and success.
Company:
We are a leading provider of enterprise scale, AI driven Data and Workforce Intelligence software, committed to serving the needs of service operations leaders in Banking, Insurance, Healthcare, and BPS organizations.
Our comprehensive product suite is designed to simplify and reduce the cost of running operations using AI to analyze and optimize resources and processes which, in turn, improves operational efficiency, service delivery, and staff well-being.
Since our launch, 20 years ago, our software has been adopted in 37 countries and is now used by 40,000 users worldwide. It has been embraced by organizations that understand the value of workforce optimization and this growth and global reach was recognized in 2011 when we received a Queen’s Award for Enterprise.
On offer is a competitive base salary plus uncapped commission potential and all the usual benefits. It’s also the chance to work for an undisputed market leader operating in a very niche sector.
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Keywords - Sales Development Representative / Business Development Representative / SDR / BDR / Sales Executive / Sales / Business Development / Software / SaaS / Enterprise Software / Workflow / Automation / Management Process Automation / Operational Efficiency / Back Office Workforce Optimization / Digital Transformation / RPA / AI / ML / Human Capital Management / Employee Engagement / Staff Well-Being / Workforce Management / Workforce Analytics / Analytics / Desktop Analytics / Capacity Planning / Robotic Process Automation / Productivity Improvement / Forecasting / Operational Excellence / Change Management / Lean / Six Sigma
