What Makes Us Stand Out:

Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients' success is not just a milestone, but a shared mission.

As a team, we're on a mission to reshape an age-old industry, and we're looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we'd love to meet you and explore how you can help us build the future of the green industry!

Our culture and growth has been recognized with multiple awards, it's a great time to join!

Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
#9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!)
#6 of Built In's 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
Inc Magazine's 2023 Best Places to Work
Inc. 5000: #131 of 2024 Southeast Regional America's Fastest Growing Companies. (Our third year in a row!)
Inc 5000 America's fastest-growing private companies (Our third year in a row!)
Certified Great Place to Work Canada 2024

The reason behind the role

We are looking for a hands-on IT Network Administrator to help deploy, automate, and modernize our infrastructure, processes, and observability systems. The ideal candidate will have a strong background in managing networks, device and user lifecycles, and helping solve day-to-day IT requests. This role requires a proactive approach to troubleshooting, strong flexibility, and the ability to thrive in a fast-paced, remote environment.

As an IT Network Administrator, you'll play a pivotal role in ensuring the stability, scalability, and modernization of our network and systems, directly impacting the stability of our backend to help drive success of businesses across the green industry.

As our IT Network Administrator you will:

Design, configure, and maintain network infrastructure
Implement and manage network security measures, such as firewalls, VPNs, intrusion detection/prevention systems, and access controls.
Solve day-to-day IT tickets submitted by our internal users.
Administer identity and access management systems (e.g., Azure AD, Okta, Google Workspace).
Manage SaaS applications and integrations
Manage device fleets across Windows, macOS, iOS, and Android using MDM/endpoint management tools (Jamf, etc)
Handle hardware lifecycle tasks such as procurement, imaging, deployment, maintenance, and retirement.
Educate and support users on IT best practices, security hygiene, and technology usage.
Help identify ways to make IT more efficient and effective.

Does this sound like you?

If you have the following experience then this is a great role for you:

3+ years of working with network infrastructure
Strong expertise with macOS and Windows
Experience with SaaS and Identity Provider management
Strong written and verbal communication skills
Able to communicate technical information to an audience both inside and outside the IT team

A few ways to stand out, but not required

Experience with ZTNA's and deploying VPN solutions
Experience with Okta and low/no code platforms
Scripting and automation experience (Python, Bash, PowerShell, etc)

Location: Remote; open to candidates in the US and Canada - candidates based in Atlanta, Georgia preferred

Reasons why you would love it here!

Join a team culture that's all about collaboration, support, and having fun while making a real impact every day.
In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more.
In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.

Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.

Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program.

Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact hr@granum.com

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