Job Title: Technology Coordinator
Job Type Full-time, Exempt
Location: Onsite, Dallas, TX
Work Hours: Standard M-F, with flexibility for start time
Pay: $60,000 - 65,000 with bonus eligibility up to 15% of base salary
About MIINC
At MIINC Mechanical Contractors, we don’t just deliver complex HVAC, plumbing, piping pre-fabrication and process piping services. We create opportunities for people to develop their skills and build meaningful careers.
Our teams take on high-impact projects across the technology, oil and gas, education, healthcare, and industrial sectors, gaining hands-on experience with innovative solutions.
We believe in empowering people with tools, trust, and opportunities to lead with confidence. At MIINC, you’ll find a culture built on accountability, integrity, service, continuous improvement, and servant leadership, where your contributions make a lasting impact.
About the role
The Technology Coordinator will support the effective use of technology at MIINC by serving as the primary liaison between internal staff and our Managed Services Provider (MSP), Mentis Group. The role will focus on coordinating onboarding and offboarding employees, device procurement and inventory, scheduling support, and facilitating communication between teams. The position will not provide direct technical support or engage in project execution, IT strategy, or budget management.
Key Responsibilities
Technology Coordination
- Act as an internal point of contact for technology-related requests.
- Route support tickets and requests to the MSP as appropriate.
- Monitor ticket progress and follow up on outstanding issues.
- Schedule and attend regular coordination meetings with the MSP.
- Communicate IT updates and timelines to internal stakeholders.
Onboarding & Offboarding Coordination
- Coordinate with HR and the department lead to manage technological needs for onboarding and offboarding of employees.
- Ensure timely set up of equipment and access credentials by the MSP.
- Assist in building and streamlining internal processes and documentation for onboarding and offboarding.
Inventory & Procurement
- Manage inventory of laptops, desktops, monitors, and peripherals.
- Coordinate procurement and delivery of devices in partnership with the MSP.
- Track device assignments and maintain asset documentation.
- Facilitate secure disposal of retired equipment with guidance from MSP.
- Assist in building and streamlining internal processes and documentation for inventory/procurement.
Documentation & Internal Communication
- Maintain up-to-date records of software licenses and technology assets.
- Distribute basic user guides or documentation created by the MSP.
- Help promote awareness of tools, systems, and processes supported by MSP.
Core Competencies
- Coordination & Follow-Up: Track open issues and ensure resolution by responsible parties.
- User-Focused Communication: Interface effectively with employees and external IT support teams.
- Organization & Documentation: Maintain accurate records of technology assets and workflows.
- Vendor Liaison: Collaborate effectively with external MSP to support business operations.
Qualifications & Skills
- Associate or bachelor’s degree preferred
- 1–3 years of IT support, administrative, or coordination experience
- Experience working with MSP’s is a plus
- Strong communication, follow-through, and organizational skills
- Ability to manage tasks independently and collaborate with cross-functional teams
What We Offer
- Competitive salary
- 100% company-paid health insurance (medical, dental, vision) for employees and eligible dependents
- Employer funded Health Reimbursement Account (HRA)
- 100% company-paid life insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Bonus eligibility up to 15% of base salary
- Professional growth and development opportunities
- Opportunities to volunteer and give back through community initiatives & many more.
Additional Information
- Occasional travel to local office or project sites may be required.
- May involve limited after-hours coordination in emergency or time-sensitive cases.
- Employment is contingent upon successful background check and drug screening.
