Job Type
Full-time
Description
Position Summary
The Practice Development Manager is responsible for customer relationship management activities in the assigned territory, including but not limited to the planning, organizing, and implementing of account management related to the sale of the Sofwave's products and consumables, and is accountable for achieving the territory sales and utilization quotas and objectives.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
• Achieving sales and utilization quotas in the assigned territory. Performing territory penetration, coverage and account identification to drive sales and increase the customer base for Sofwave's products.
• Providing training, presentations and demonstrations to customers on application and use
of Sofwave's products using effective communication and sales techniques.
• Educating customers regarding the indications, contraindications, and safety of Sofwave's products, and how they fulfill customer needs.
• Educating and supporting customers with marketing strategies including, but not limited to, website development, internal office branding, and external marketing strategies.
• Supporting the facilitation and execution of regional training workshops and tradeshows within the territory.
• Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest levels of customer service.
• Completing administrative responsibilities including, but not limited to, business plans, expense reports, territory account profiles, and customer databases. Manage day-to-day sales administration activities in a timely manner e.g. Salesforce.com updates and data entry.
• Maintaining updated knowledge of the industry, competition, and competitive products.
• Developing and maintaining supportive, productive and collaborative relationships at all levels
within the organization.
• Participating in industry trade shows, meetings, etc.
• Maintaining compliance with all applicable quality and regulatory guidelines.
• Maintain consistent communication with appropriate team members and counterparts on all territory and regional matters, including accurate forecasting.
• Demonstrate a strong work ethic and consistently represent Sofwave with integrity, ethics,
honesty, loyalty, and professionalism.
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Bachelor's degree in science, marketing, business, or related field preferred
• 2-4 years of work experience, selling aesthetic products to physicians, plastic surgeons and dermatologists preferred
• Experience with consumable sales preferred
• Requires travel of up to 50%
• Demonstrated ability to build and maintain relationships with core physicians, dermatologists and plastic surgeons
• Product knowledge of competitive playing field is a plus
• Demonstrated capacity to think "outside the box", communicate and motivate customers on the company's products, programs and new ideas
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
• Successful, detailed sales track record required
• Deep understanding of the industry and the business challenges customers face
• Excellent oral/written communication skills, including well-developed presentation skills to be able to articulate with understanding Sofwave's technology and unique value proposition
Knowledge of FDA Good Manufacturing Practices (GMPs). Ability to function in a controlled environment regulated by FDA GMPs
Benefits: The company provides a comprehensive benefits package, including health insurance plans, life insurance coverage, a 401(k) retirement plan with employer matching, and generous vacation and sick leave policies.
Sofwave is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
