Are you a problem-solver with a passion for automation and AI? At Synera, we're looking for a Solution Engineer based in the US (ideally in Boston or Chicago) who enjoys solving meaningful problems, collaborating with customers, and crafting innovative workflows that make a real impact. If you're ready to help companies like NASA, BMW, and Airbus transform their engineering processes - and bring your real-world industry experience to the table - keep reading!
This is a unique opportunity to join our growing US team from the start. You'll work closely with Wallace Scott, our Senior AE in the US, who's already established in the role, as well as a Customer Success Manager we're hiring in parallel
You'll work closely with Wallace, our first US Account Executive and a Customer Success Manager we're hiring in parallel. While you'll be part of our German-based Solution Engineering team, you'll act as a local expert and bridge for our US customers.
Ideally, we are looking for someone based on the East Coast, preferably in Boston or Chicago.
WHAT YOU WILL DO- Build workflows in Synera and present them to existing or prospective customers in the US
- Support customers through tickets, troubleshooting, and meetings
- Evaluate technical feasibility of use cases
- Train intermediate and expert users in interactive virtual or in-person workshops
- Collect user-feedback and share ideas with our product managers to help shape the future of Synera
- Implement innovative AI workflows for our users
What a week at Synera might look like:- Monday: Kick off the week with Customer Success (CS) and Tech Sales meetings to align on key priorities.
- Tuesday: Create a teaser demo for a leading automotive or aerospace company like BMW or Airbus, helping the Sales team to land faster.
- Wednesday: Participate in a hackathon at one of our customers, working hands-on to develop innovative solutions.
- Thursday: Prepare for a training workshop for one of our clients to support their employees on their individual learning path with Synera.
- Friday: Join the knowledge exchange session with fellow Solution Engineers, then answer incoming support tickets to ensure that our time to first response stays below 4 hours.
Join our next team event and connect, relax, and have fun together with other Synerians!
WHAT'S IN IT FOR YOU?- Work alongside a team of passionate engineers who are not only building cutting-edge tech solutions - but also genuinely care about helping customers and each other succeed.
- Collaborate with leading brands like Hyundai, NASA or Airbus towards a new era of automation efficiency and cross-team collaboration in product development.
- Benefit from a wide range of employee perks - including health insurance and a 401 (k) savings plan
- Need time to recharge your batteries? No problem - talk to your team and take as much time off as you like. We don't count your vacation days as we trust in all our team members to decide what's best for them and the company.
- We don't believe in one-fits-all solutions and therefore let you decide when & where to work (as long as you have a residency in the US).
- We'll support you in setting up a productive home office and invite you to our flexible office place in Boston or Chicago to share expertise, and build camaraderie.
- Enjoy flexible public holidays and swap days off according to your values and beliefs.
- Spend time together with your colleagues during regular team events and off-sites (two big off-sites in Germany)
WHAT YOU NEED TO SUCCEEDEven if you don't meet these criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it's tough, but please keep in mind that you don't have to match all the listed requirements exactly to be considered for this role.
- You are a US permanent resident and have several years of hands-on industry experience in Computational, Automation, or Mechanical Engineering, ideally in sectors like automotive or aerospace
- Proven experience with CAD and FEA tools as well as scripting (Python, C#)
- A proactive mindset - you take full ownership of your customers and projects and you know when to ask for help or escalate challenges early
- Proven experience in working with customers, demonstrating strong communication skills and the ability to showcase business value with technical solutions
- You can juggle multiple priorities and thrive in a dynamic, fast-paced environment.
- You are fluent in English and enjoy collaborating with clients and explaining complex topics in a clear, engaging manner.
- If you already have working experience with Synera it's a plus
P.S. Synera is a place where everyone can grow, and every voice is valued. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We're looking forward to learning how your perspective will bring something unique and valuable to our team
Why Synera?We're building the next generation of software for hardware- an engineering AI platform that lets companies like Airbus, BMW, and NASA accelerate engineering work from days to hours. Our customers use Synera to automate everything from CAD and simulation workflows to design-for-manufacturing checks and RFQ prep - without needing to write code from scratch.
Think of us as doing for engineering what the advent of CAD did decades ago: enabling a whole new way of working. As PLM, CAD and CAE tools open up APIs, Synera gives teams the ability to build scalable, AI-augmented workflows that link these tools together. We're not just streamlining old processes-we're helping engineers hand off repetitive work to automation and AI agents that understand their domain.
If you're a solutions engineer who's automated design or simulation processes, glued together tools with Python and felt the frustration of being the only one who could, Synera is the next step. Join us at the leading edge.
