What you can expect

We are seeking a talented individual Majors Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has the ability to partner with direct sales account executives to prospect new opportunities and increase sales funnel.

Primary goal is to partner with sales Account Executives to upsell current customers and assist in closing potential customers. Drive, build and manage pipelines for assigned territory.

Responsibilities

Qualifying leads and perform needs assessment, engaging technical resources
Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
Developing and maintaining business within existing accounts, managing large, complex sales situations and sales campaigns
Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

What we’re looking for

Experience (5+ yrs) Majors Contact Center Sales Experience
Able to lead and manage complex sales cycles from start to finish
Experience working within Majors accounts
Experience leading others with product/services training; demo and sales guides; learning and training materials
Experience utilizing Customer Relationship Management (CRM) tool
Able to travel as needed

Salary Range or On Target Earnings:

Minimum:

$208,700.00

Maximum:

$365,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

06/13/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

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Zoom Video Communications, Inc.

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Majors Account Executive - Contact Center