Title: IT Operations Specialist

Industry: Transportation

Location: Las Vegas, NV

Duration: 6 months

Responsibilities

Shadow and document live operational workflows, system interactions, and dependencies.
Map technical processes and identify bottlenecks or inefficiencies.
Partner closely with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows and improve operational efficiency.
Draft detailed process documentation and provide recommendations for improvements.
Support day-to-day technical operations within a real-time Fusion Center environment.

Requirements

Strong analytical skills with the ability to produce clear technical documentation.
Excellent communication and interpersonal skills.
Hands-on experience in at least two of the following areas: Windows workstation support, real-time operations or command-center environments, TCP/IP networking or systems administration, web application or infrastructure troubleshooting.
Experience in NOC/SOC/Operations Center or similar 24×7 support environment preferred.
5+ years of relevant technical experience.

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.

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WorkGenius Group

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